FOOD & BEVERAGE SUPERVISOR

Food and Beverage Supervisor

The Food and Beverage (F&B) Supervisor is responsible for providing excellent service and high-quality food and beverage products to guests in a safe and cost-effective manner. They are responsible for the sanitation and cleanliness of the kitchen and food preparation areas. The F&B Supervisor ensures safe food handling and service practices and works closely with the sales staff to service meeting room, catering and banquet needs. In addition, this person assists the F&B Director and General Manager in training and supervising other employees.

Your day-to-day includes:

• Supervising daily food outlet operations to ensure the successful execution of all standards and completion of daily tasks and assignments.
• Greeting customers with a smile and pleasant demeanor.
• Ensuring that all personnel and systems function efficiently so that guests' expectations are surpassed.
• Assisting in the onboarding and training of team members.
• Promoting excellent guest service and handling guest concerns in a prompt and professional manner.
• Ensuring that outlets are sanitized, cleaned, stocked and set up correctly at the start of and throughout the shift while adhering to sanitation, safety and alcohol beverage control policies.
• Providing coaching, encouragement and recognition to team members regularly.
• Understanding and participating in scheduling of staff, execution of labor management and forecasting.
• Managing and monitoring product quality and service and addressing issues accordingly.
• Assisting in monitoring inventory and inventory controls.
• Performing and attending daily stand-up meetings.
• Participating in the recruitment process.
• Maintaining regular attendance in compliance with LodgeWorks standards.
• Assisting in any other task and duties as requested by management.

Who you are:

• A team player with a heart for hospitality.
• Entrepreneurial at heart and innovative in mind.
• A long-term thinker.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• An excellent communicator.
• Naturally curious and value listening to solve problems.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 60 pounds of force occasionally.
• Capable of standing for an entire or shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• A plus: Practiced, with six months' related experience in hospitality or a service industry.
• A must: Eager to be part of a great work culture and team.

Benefits:

• PTO
• Hotel and restaurant discounts available at select LodgeWorks properties
• Health, vision and dental benefits?
• 401(k) plans with matching contributions?
• Paid holidays?
• Short-term and long-term disability (company sponsored)?
• Referral bonuses?
• Flexible spending accounts?

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.