Catering Sales Manager -Hilton Ocala
Hilton Ocala
Job Description
Job Description
CATERING SALES MANAGER
Social & Catering Markets / Wedding Specialist
Schedule is typically Tuesday-Saturday
DO YOU HAVE THE J QUALITY?
At Meyer Jabara Hotels, our mission is to honor, host, and create memorable moments while making true connections. We do this by creating an environment where associates are empowered to take ownership and go above and beyond for our guests every day.
Are you a dynamic, enthusiastic, and relationship-driven sales professional with a passion for hospitality, events, and weddings? If so, we have an exciting opportunity for you to begin your journey with us and showcase your J Quality as our next Catering Sales Manager.
ESSENTIAL FUNCTIONS AND DUTIES
• Achieve established catering sales goals and revenue targets as outlined by the Director of Sales.
• Generate new catering business through prospecting, outside sales calls, networking, and relationship building with organizations, associations, and commercial businesses.
• Conduct hotel and banquet facility tours for prospective clients.
• Develop and maintain strong relationships with wedding clients, social organizations, event planners, and community partners.
• Create customized wedding and event packages designed to secure business and maximize revenue opportunities.
• Partner with wedding vendors and local organizations to cross-promote hotel event services.
• Negotiate food and beverage pricing, room rentals, guest room rates, and hotel services with clients.
• Prepare and distribute contracts, Banquet Event Orders (BEOs), and other event documentation accurately and timely.
• Coordinate menu selections and event arrangements through a thorough understanding of hotel facilities, catering operations, and menu offerings.
• Ensure client billing is accurate and payments are collected in accordance with hotel policies and procedures.
• Collaborate with Sales, Catering, Banquets, Culinary, and Operations teams to deliver exceptional event experiences.
• Maintain weekly activity reports and provide updates on progress toward revenue goals.
• Participate as a member of the Sales and Catering Management Team to establish service standards and profitability goals.
• Maintain annual Performance Agreements and Action Plans.
• Attend networking events, bridal shows, trade events, and community functions to develop new business opportunities.
• Provide exceptional customer service throughout the sales, planning, and execution process.
• Perform various other duties as assigned to support hotel business objectives.
REQUIRED EXPERIENCE, EDUCATION, AND SKILLS
• High school diploma or equivalent required.
• Associate degree or higher preferred.
• Minimum of three (3) years of hotel, restaurant, catering sales, or event sales experience required.
• Experience selling weddings, social events, and catered functions strongly preferred.
• Knowledge of wedding trends and the wedding planning process.
• Experience with Delphi Catering/Rooms Sales System preferred.
• Experience with Micros or similar hospitality systems preferred.
• Proficiency with Microsoft Word, Excel, Outlook, and other Microsoft Office applications.
• Strong sales, negotiation, and closing abilities.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to multitask and manage multiple events simultaneously.
• Ability to build strong client relationships and provide outstanding customer service.
• Ability to work independently while effectively collaborating with multiple hotel departments.
• Strong time management and problem-solving skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
• Primarily works in hotel offices, banquet facilities, event venues, and meeting spaces.
• Frequent standing, walking, sitting, and movement throughout the hotel and event spaces.
• Frequent use of computers, office equipment, telephones, and hospitality software systems.
• Must be able to frequently lift and carry up to 10 pounds and occasionally lift up to 50 pounds.
• Occasional bending, kneeling, squatting, climbing, and pushing/pulling may be required.
• Must be able to attend events during evenings, weekends, and holidays as business demands require.
OTHER DUTIES
This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the associate in this role. Duties, responsibilities, and activities may change at any time, with or without notice.
All associates may be asked to support other hotel departments as business needs require. Associates are expected to perform the essential functions of the position with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY
Meyer Jabara Hotels is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for associates with disabilities.
Resumes and applications will be evaluated based on qualifications and the ability to meet the position's requirements.
WHAT IS YOUR JQ?
At Meyer Jabara Hotels, we believe our associates are the key to creating memorable guest experiences. If you are passionate about hospitality, sales, event planning, and building lasting relationships, we encourage you to apply and become part of our team.
If you believe you have the J Quality, click through to apply today!
What is your JQ?
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