Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a team of seven. Before becoming an agent, I worked as an administrator for the California Department of Social Services. That experience strengthened my passion for serving others, building relationships, and helping people navigate important life decisions.

Our agency offers group life insurance, health benefits, a 401(k), a hiring bonus, and a strong commitment to work-life balance. We believe in investing in our team and creating opportunities for both personal and professional growth.

Our office culture is energetic, positive, and highly supportive. We genuinely enjoy working together, celebrate each other's successes, and foster an environment where everyone feels valued. Coaching and development are a major focus, and we believe in providing real-time feedback and support to help team members succeed.

I’m looking for someone who is coachable, competitive, and motivated by helping others. The ideal candidate genuinely cares about customers, enjoys learning, and is eager to grow within a positive, high-energy environment. If you're looking for a team that works hard, supports one another, and is passionate about making a difference, this could be a great fit for you.

ROLE DESCRIPTION:
As an Account Representative for Jeff Singleton II - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.