Ambulatory Surgery Center Manager

Job Description

Job Description

At GI Associates we believe in striving for the best outcomes for our patients, employees, and community. 

Imagine your next career as a digestive health expert! GI Associates is looking for motivated people to join our growing independent gastroenterology practice. Our nationally recognized physicians and dedicated team are patient-focused and provide compassionate, collaborative care to patients across southeast Wisconsin.  

GI Associates provides an excellent work-life balance and amazing benefits package including:  

• No weekends 
• No Holidays 
• PTO & paid anniversary day 
• 7% GI Associates retirement contribution & 401(k) plan 
• Health, dental, vision Insurance
• Flexible spending plan  
• Short- & long-term disability 
• Basic & supplemental life insurance 

Job summary

The ASC Manager is responsible for the direct supervision of the ASC staff, and for planning, organizing, and directing the operation of the established policies, procedures, standards and departmental objectives. This position is responsible for maintaining the schedule, patient flow, planning and directing the operation of established policies, procedures, standards and departmental objectives. Works collaboratively with the Director Clinical Services, Executive Director and Human Resources. Provides support to staff, patients, physicians and outside customers and analyzes and evaluates services to improved quality of care while enhancing a teamwork approach to active problem solving. This position will maintain accurate, efficient and effective workflow for the entire department. All other duties not heretofore mentioned that fall under the reasonable expectations of an ASC Manager:

Summary of essential job functions

Essential Duties & Responsibilities

• Responsible for the complete scheduling aspects for all ASC procedures
• Responsible for the daily schedules for procedures and staff
• Responsible for the orientation process for all staff
• Responsible for ASC staff evaluations
• Responsible for maintaining staff competencies for their respected job descriptions
• Responsible for the master staffing plan for ASC
• Responsible for maintaining and updating all Policies and Procedures related to ASC
• Develop and maintain goals and objectives, standards of practice, policy and procedure manual and written job descriptions for all personnel within the confines of the ASC.
• Coordinate all services of laundry, ambulance, hospital transport/admit, Oxygen delivery system, vacuum pump, pressure tank, hot water supply, medical supplies, biomed services, and all other services utilized through the system.
• Provide for staff development and in service education.
• Ensures the development and delivery of nursing education to staff.
• Development of an evaluation tool to review performance.
• Conduct performance appraisals, giving input regarding merit increases.
• Coordinate orientation schedules for new staff.
• Maintains proper documentation related to department statistics, CQI, minutes from department meetings
• Maintains proper oversight on equipment inventory, maintenance of equipment
• Responsible for the budget aspects related to FTEs, equipment, supply invoices
• Maintains ASC staff personnel records
• Assist personnel with any problems or issues
• Assist physicians and staff with any concerns
• Assist patients and family members with any problems or issues
• Attends meetings related to Utilization, Physicians Support Group, Triage, Scheduling and others as directed by Director of Clinical Services
• Assists in covering in any area where a vacancy exist
• Assists in the coaching, mentoring, problem solving for all interpersonal interactions
• Manage infection control program.
• Manage fire/safety program.
• Ensure Credentialing for ASC physicians and staff is complete, accurate, and time sensitive.
• Manage CMS/AAAHC Survey requirements on an on-going basis and revise departmental policies as needed to maintain state/agency requirements
• Delegate authority as appropriate to qualified staff members.
• Interview, hire, discipline and terminate employees.
• Maintain records, reports and logs to meet accrediting requirements.
• Ensure compliance with federal and state guidelines.
• Assist with planning, implementing and maintaining the quality assurance program.
• Develops and oversees logs used to evaluate equipment usage.
• Develops and maintains quality assurance through quarterly reporting for adverse outcomes and time studies.
• Provide direction, coordination and evaluation of patient care.
• Deliver direct nursing care to patients utilizing the nursing process.
• Assist with endoscopy.
• Provide patient education
• Administer medications as directed by the physician under the guidelines of the State Board of Nursing.
• Ongoing of evaluation of patient level of skilled care under the parameters of state guidelines.  
• Ongoing evaluation of efficiency in healthcare delivery system.
• Purchase and logging of the following medications: narcotics, non-narcotic, and emergency medications.
• Coordinating BLS/ACLS classes and monitoring updates.
• Review Code 4 procedure in ASC.      
• Provides positive, nurturing, supportive, consistent attitude
• Provides and be an example of team role model and a positive change agent
• Provides an environment that is patient, employee and customer friendly
• Maintains high level of confidentiality pertaining to patients and staffs right to privacy
• Maintains own professional growth through continuing education
• Maintains a safe work environment
• Communicates to the Director of Clinical Services and Practice Administrator any patient, staff, physician and customer issues

Minimum Requirements

• BSN from an accredited school of nursing
• Current RN licensure for the State of Wisconsin
• Basic Life Support (BLS) certification required
• Advanced Cardiac Life Support (ACLS) certification required
• Knowledge of management and organizational theory to supervise the operations of the department including principles of employee development to train, delegate and mentor staff.
• Five (5) years previous GI experience
• Two (2) years previous managerial experience
• Ability to communicate effectively with patient, family member, physicians, coworkers and outside customers

Desired Qualifications

• Knowledge of MSDS and Blood-Borne Pathogens
• Knowledge of Emergency Plans and OSHA Standards
• Knowledge of medical safety practices and requirements to evaluate existing standards and implement new procedures.
• Knowledge of current nursing practices and clinical standards.
• Skill in applying and modifying the principles, methods and techniques of
• Professional nursing.
• Skill in identifying problems, researching and recommending solutions.
• Skill in developing and maintaining department quality assurance.
• Skill in exercising high degree of initiative, judgment, discretion and decision-making.
• Ability to plan, or organize, prioritize and direct the work of others.
• Ability to communicate clearly.
• Ability to work with all departments and personnel levels.

Physical & Mental Demands

• Able to sit, stand, walk, kneel, bend, reach and stoop throughout entire shift to accomplish tasks
• Able to push, pull, lift and/or move patients in beds/stretchers as part of routine care
• Able to work through interruptions, managing multiple priorities in a fast-paced, dynamic environment
• Frequently uses a computer for typing and EMR documentation; requires accurate and efficient data entry abilities
• Frequently uses the telephone to contact patients for appointment scheduling, follow-up care, test results, and other clinical communications 

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