Child Care Coordinator (Army)

Job Summary Youth Resource Coordinator responsible for serving as a liaison between parents and the fee assistance program, maintaining client data, and ensuring high-quality customer service in a nonprofit setting. Job Qualifications Completed Bachelor’s degree or strong office and customer service experience. Excellent customer service skills, prior office experience. Good communication skills (oral, written, and listening). Conflict resolution skills. Position Duties and Responsibilities Serve as liaison for parents, providing exceptional customer service support in navigating fee assistance program policies and procedures. Update client information and data into automated database system. Coordinate and monitor resolution to concerns from parents regarding fee assistance program. Maintain respectful, professional working relationship with military families. Maintain high-ethical standards including strict confidentiality. Assist with special projects and other functions as needed to accomplish company objectives. Benefits and Perks Mission‑oriented non‑profit where you contribute to a common good. Learn basics of government contracting and connection to non‑profit organizations. Welcoming and collaborative work experience with occasional company lunches. Work Details Full time 40,000-45,000k Hybrid #J-18808-Ljbffr Rocs, Inc.