Field Service Technician

Field Service TechnicianSkyline Products is looking for someone who will represent the company in a highly professional, consultative and customer centric way. A self-starter having the ability to represent to a degree our Sales, Customer Service, and Engineering departments, in addition to having excellent electronic troubleshooting skills. This person will provide customer support, field testing and repair on electronic dynamic message signs, traffic control systems, and electronic price signs.Essential duties and responsibilities include the following:Travel to customer sites to perform onsite installation, configuration, inspections, preventative maintenance, upgrades, testing and troubleshooting of sign systems located at C-Stores, interstates and local roadsAbility to work and troubleshoot independently, as well as manage a parts inventoryCoordinate, manage and complete assigned project work orders in a timely mannerCollaborate with customers, internal support teams and engineeringWrite routine trip reports, test result reports, and customer correspondenceCommunicate frequently and effectively with both internal and external customersProvide on-site and remote technical support to customers, ensuring timely issue resolution and high customer satisfactionFacilitate on-site or remote training sessionsQualifications:Team oriented, able to work well with coworkersExcellent customer interfacing and communication skillsMinimum of two-year's experience in basic electronics; Associate's or Bachelor's degree preferredExperience in the use of multi meters measuring AC and DC voltageAble to read and understand schematics and wiring diagramsProficient with MS OfficeBasic IP network troubleshooting experienceBasic Linux/Unix command line experience is a plusRead and interpret technical diagrams, schematics, and blueprints for installation and repair workAvailability to travel up to 80% to customer sites; able to travel on short notice. IRS reimbursement rate for personal vehicle use. Drive to worksites up to 500 miles from home base. Air travel occasionally requiredAbility to lift/move up to 50 poundsAbility to perform in cold, noisy, stressful environmentsAble to work from an aerial lift at heights up to 200 feetMust possess a valid driver's licenseBenefits:Health Care Plan (Medical, Dental & Vision)Retirement Plan 401kLife Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation & Public Holidays)Short Term & Long Term DisabilityTraining & DevelopmentCandidates must pass a background check and drug screen that includes marijuana. Skyline Products is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.