Implementation Engineer

Job Description

Offstream is looking for a talented implementation engineer to join our growing team. You will own the success of our customer implementations. This means taking a project from signed deal to a fully configured deployment on the Offstream platform. This role sits at the intersection of compliance, software implementation, and project management, and will have a direct impact on how quickly and reliably our customers can operate.

What you will do

• Own the end-to-end success of MRV implementations, from kickoff through go-live, managing timelines, dependencies, and stakeholders along the way
• Project-manage through change: re-scope and re-plan when requirements, registry guidance, or stakeholder priorities shift, while keeping timelines, owners, and risks clear
• Translate project design documents into complete MRV plan requirements - identifying gaps, making judgment calls where the guidance is ambiguous, and writing MRV plans for registry submission
• Communicate directly with registries and compliance bodies to resolve open questions and get plans approved
• Configure the Offstream app to match each project's specific monitoring, reporting, and verification needs
• Make judgment calls on app updates and configuration changes as project requirements evolve or compliance guidance is released
• Work closely with engineering to flag where the platform needs new functionality versus where a project can be solved with configuration
• Build systems that improve upon themselves so that each new project goes faster and smoother than the last
  What you will bring
  (If you don't meet all of these requirements, you should still apply. We want to find high-slope individuals, so if you can quickly grow into this profile we'd love to hear from you)
• 3+ years in an implementation, project management, or MRV/technical advisory role, ideally in carbon markets, energy, or another data-heavy regulated industry
• Comfort making judgment calls under ambiguity and owning the outcome
• Experience configuring or working closely with software platforms to meet customer-specific requirements
• Strong project management instincts. You keep projects on track without needing to be told to and intrinsically enjoy managing many workstreams
• Experience working on capital project development and/or on-the-ground operations (construction/startup/commissioning), with an ability to translate field realities into clear plans, schedules, and execution
• Excitement about using AI tools to move faster, whether that's drafting MRV plans, digging through registry guidance, or configuring the app
• Strong written and verbal communication skills. You'll be writing plans for registries and talking directly with customers
• Passion for startups
• Ease balancing multiple stakeholders along an ambiguous path to get to a final outcome

What it's like to work as an Implementation Engineer at Offstream

• We are an AI native team that rarely does anything the slow, manual way by default, but we still expect a high level of rigor and expect ownership over what you produce
• We believe that applying steady effort over a long period of time will result in incredible progress
• Relentless ownership means we take full responsibility for outcomes: anticipating problems, driving solutions end to end, and never waiting for someone else to make progress.

The first 3 months

• Month 1 - you will shadow live implementations to learn our MRV plan process, registry relationships, and app configuration end to end
• Month 2 - you will independently own an implementation from kickoff to go-live
• Month 3 - you will be running multiple implementations in parallel and contributing improvements to our playbooks and internal processes

What we offer

• Competitive salary and equity ($100 - $160k) depending on qualifications and experience: $115k - $160k in SF, $100k - $145k in Denver
• A full suite of benefits
• Unlimited PTO with a minimum of 2 weeks off per year + all federal holidays and a company shut down for the week between Christmas and New Years

Location

Denver, CO - we work in an office near union station 3 days per week

San Francisco, CA - we work in an office near the 4th and King Caltrain station 3 days per week

About the interview process

• Intro call: Learn about Offstream in more detail including the mission, goals, and what implementations look like today. You'll be asked about projects you've managed and how you think about ambiguity and tradeoffs
• Take home SOP writing exercise: Write an SOP document to implement software with a hypothetical customer
• Live implementation role-play: Live execute on your SOP with a member of Offstream's team
• Technical systems and reasoning: Deal with messy data and show off your ability to handle ambiguity when faced with the reality of complex, real-world systems
• Team interview: Meet the team to talk about your background, experience, and motivations for joining an early-stage startup