Client Services

Client Services

HARBOR is a global company with operations in New York, Los Angeles, and London. Relentlessly focused on talent, technical innovation, and protection of artistic vision, HARBOR hones every detail throughout the moving image-making process: live-action, dailies, creative & offline editorial, design, visual effects, CG, sound & picture finishing.

As Client Services, you are responsible for creating a premium but welcoming atmosphere for clients and staff alike, ensuring the smooth operation of the company's studio facilities and the successful interaction with its clients. The ideal candidate for this position will be charismatic, highly organized, and have experience in the hospitality (or similar) industry. This is a freelance role for an initial 45 day booking with a potential to extend.

Responsibilities:

• Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries
• Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor
• Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ordering
• Facilitate client requests and support company staff
• Answer phones, transfer calls, and take/send messages
• Maintain food services, coffee/beverages, and kitchen/lounge
• Manage studio budgets strictly and carefully
• Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists
• Support producing team with special projects, as assigned
• Maintain safety and cleanliness of the studio with regular disinfection of work stations
• Support executive assistant with executives' scheduling and time management
• Explore and apply AI tools to enhance creative workflows, from generating fresh content ideas to streamlining production tasks, while staying curious about emerging technologies that shape the future of storytelling
• Other duties as assigned

Qualifications:

• Experience as a coordinator, or equivalent experience
• Outgoing, friendly personality and ability to thrive in a busy environment
• Strong aptitude for hospitality, networking, and client interaction
• High attention to detail and superior organization skills
• Excellent time management skills and ability to multi-task
• Ability to "think on your feet" and problem solve
• Film, television & entertainment experience or knowledge a plus but not required

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time

Location & Commitments:

• Temporary role
• In-person/in-office minimum of 5 days per week

Additional information:

Our Publicis Groupe motto "Viva La Diffrence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. All your information will be kept confidential according to EEO guidelines. Compensation Range: USD $19.37 - USD $28.63/Hourly.