Server | Quoin Hotel | Wilmington, DE | PM Hotel Group

Server Position at PM Hotel Group

Responsible for setting up, delivering and retrieving all food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards. Summary of essential job functions includes setting up and delivering all food and beverage orders in accordance with established guidelines, conducting floor sweeps and retrieving all food and beverage trays, setting up and delivering all VIP amenities, servicing all hospitality suites in accordance with Banquet Event Orders and established policies and procedure, abiding by all state, federal and corporate liquor requirements pertaining to serving alcoholic beverages, completing all shift side work as outlined in the hotel's operating policies and procedures, responding to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales, performing all cash handling responsibilities in accordance with company policies and procedures, complying with attendance rules and being available to work on a regular basis, and performing any other job-related duties as assigned.

Abilities required include the ability to communicate in English, a self-starting personality with an even disposition, maintaining a professional appearance and manner at all times, communicating well with guests, willingness to pitch-in and help co-workers with their job duties and be a team player, ability to grasp, bend, lift and/or carry, or otherwise move or push goods on a cart weighing a maximum of 100 lbs., on a continuous schedule, ability to transport large trays weighing up to 30 lbs.