Remote Customer Support Operations Lead
Truebill
New York, NY
- Remote job
Rocket Money is seeking a Team Leader, Operations - Customer Support for a remote US-based role. You will coach a team of Operations Associates, monitor performance, and drive process improvements to deliver exceptional member experiences. You’ll develop product expertise, handle escalations, and collaborate with cross-functional teams. 3+ years in customer service and leadership of five+ direct reports preferred; Looker and Intercom experience a plus. Competitive compensation. #J-18808-Ljbffr Truebill
Vacancy posted 1 day ago
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