Director of Luxury Customer Experience

Ben Bridge Jeweler is seeking a Director of Customer Experience to lead end-to-end customer journeys across stores, digital channels, and service centers. The role reports to the VP of Brand & Customer Experience and drives a customer-centric culture with partners to deliver elevated interactions. You will shape strategy, oversee brand standards, and collaborate across merchandising, marketing, and operations to enhance loyalty and revenue in a luxury retail environment. #J-18808-Ljbffr Ben Bridge Jeweler, Inc.