Hybrid Client Service Representative / Veterinary Assistant

divh2Hybrid Veterinary Client Service Representative / Assistant/h2pHybrid Veterinary Client Service Representative / Assistant Location: West Hills North Veterinary Clinic Full-Time Part-Time Opportunities Available/ppAt GP West Hills North Veterinary Clinic, we are looking for someone who enjoys being in the middle of it all, supporting patient care while creating a welcoming and organized experience for our clients. As a Hybrid Veterinary Assistant and Client Service Representative, you will be at the heart of our busy and dynamic hospital. This is a hands-on, fast-paced role that blends clinical support with front desk coordination, making it a great fit for someone who enjoys working with both animals and people./ppWhat Youll Be Doing/ppAs an assistant and receptionist at our veterinary hospital, you will be at the center of a busy and collaborative environment. This role requires a dedicated individual who thrives in a fast-paced setting and enjoys the rewarding challenge of working closely with both animals and their owners. Your primary responsibilities will include:/pulliGreeting clients with a warm and professional demeanor/liliManaging appointments and front desk flow/liliSupporting communication between the veterinary team and pet owners/liliAssisting with safe restraint of cats and dogs during exams and procedures/liliHelping maintain a smooth, organized, and efficient hospital environment/li/ulpIf you are passionate about animal care and enjoy engaging with people, this position offers a meaningful opportunity to make a difference in the lives of pets and their families./ph2Some of the Responsibilities You Will Own in This Role:/h2ulliGreet clients and patients warmly, in person and by phone/liliSchedule appointments, check patients in and out, and manage the daily calendar/liliAnswer multi-line phones, route calls appropriately, and handle client inquiries/liliProcess payments, invoices, and medical records accurately/liliCommunicate effectively with veterinarians, technicians, and support staff/liliMaintain a clean, organized, and professional front desk area/liliHandle sensitive situations with empathy, professionalism, and discretion/liliAssist in the safe restraint of cats and dogs during examinations and procedures (training provided)/liliSupport the veterinary team with basic clinical tasks and patient flow as needed/liliHelp maintain a clean and organized treatment and exam space/li/ulh2Preferred Qualifications/h2ulliPrevious experience as a veterinary assistant, veterinary receptionist, medical receptionist, or customer service professional preferred/liliStrong communication and interpersonal skills/liliAbility to multitask and remain calm in a fast-paced environment/liliComfort working with animals of all sizes and temperaments/liliBasic computer proficiency; experience with veterinary practice management software is a plus/liliFlexible availability, including evenings, weekends, and holidays as needed/li/ulh2Benefits/h2ulliCompetitive pay $18-20/hour/liliPaid time off/liliHealth insurance/liliDental Insurance/liliVision insurance/liliEmployee discounts/liliFlexible schedules/lili401K with company match/liliTraining and Career development/li/ulh2About West Hills North Veterinary Clinic/h2pWest Hills North Veterinary Clinic, in Huntington, NY, is a full-service veterinary medical facility. Our veterinarians and staff practice compassionate care for small animalsincluding dogs, cats, rabbits, ferrets and chinchillas. Our top-notch veterinary services include but are not limited to, prevention of disease through pet wellness exams and vaccinations, dental care, puppy and kitten care, senior pet care and nutritional counseling. West Hills North Veterinary Clinic - a proud partner of Innovetive Petcare - offers an exceptional and supportive environment in which to practice excellent medicine, grow professionally, and work alongside great colleagues. We are a part of the West Hills family of practices, with 6 other additional hospitals, including:/pulliWest Hills Animal Hospital Emergency Center/liliLocust Valley Veterinary Clinic/liliOyster Bay Animal Hospital/liliGold Coast Center for Veterinary Care/liliCourt Square Animal Hospital/liliStation Plaza Veterinary Group/li/ulpEqual Opportunity Employer Policy/ppWest Hills North Veterinary Clinic is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply./p/div