Innovation Program Coordinator | Chicago IL | Contract

Job Description

Job Description

Our direct end client a large American multinational hotel chain is seeking to hire for the below role.

Job Title: Innovation Program Coordinator
Contract Duration: 12 months plus
Location: Chicago IL | Hybrid

What You’ll Do
The responsibilities below describe the role’s current focus. Duties and priorities may evolve as projects progress or new needs emerge.

Communicate with and prepare stakeholders:

• Draft and coordinate communications that explain project goals, changes, progress, timelines, and next steps.
• Help corporate teams and hotel stakeholders understand how a project or tool affects them and how they can participate.
• Tailor messages and materials for different audiences, levels, and regions.
• Help respond to stakeholder questions by finding answers, connecting people with the right resources, and following up.
• Keep project content and communications current as plans and priorities change.

Support hotel onboarding and adoption

• Coordinate hotel onboarding to new tools, including confirming participating hotels and key contacts.
• Prepare onboarding communications that explain expectations, timelines, available resources, and next steps.
• Organize training and Q&A sessions across regions and time zones. This may include occasional early or late calls to support Asia Pacific.
• Deliver or support live training and provide additional guidance to hotels that need it.
• Track hotel questions, participation, and onboarding progress, and connect hotels with appropriate support.
• Gather feedback and lessons learned to improve future onboarding and adoption.

Turn project vision into clear materials

• Work with the team to understand the purpose, direction, and intended audience for AI and technology projects.
• Turn project concepts and updates into polished, easy-to-understand materials for corporate and hotel stakeholders.
• Prepare and edit presentations, emails, newsletters, FAQs, videos, and other communications in the format that best fits the message.
• Make complex or evolving information clear, relevant, and actionable for different audiences.
• Update website templates and stakeholder-facing content so information reflects the current state of projects. This includes editing and maintaining content, not building websites.
• Gather input and confirm details with the team to help keep materials accurate and aligned.

Support the team’s evolving work

• Coordinate requests from the analysts, director, and vice president, and help move materials and communications forward.
• Stay organized across multiple projects and requests while adapting as needs change.
• Research AI tools, technology, and new approaches, and bring useful findings and ideas to the team.
• Look for clearer, more efficient ways to create materials, communicate, and support adoption.

What You’ll Bring

• Clear, thoughtful writing and editing skills, with the ability to make complex or changing information easy to understand.
• Strong organization and follow-through across multiple requests and projects.
• Initiative and curiosity: you look for ways to move work forward, share ideas, and learn about new tools and topics.
• An ability to listen, take feedback, and follow through on agreed priorities.
• Comfort communicating with different audiences
• Interest in AI and technology, and in helping people understand and adopt new tools.
• Comfort using AI tools such as ChatGPT and Microsoft Copilot, and independently researching potential solutions.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with communications, content development, training, stakeholder engagement, or onboarding is helpful, but not required.
• There’s no set number of years of experience required. We welcome candidates with a range of backgrounds, including early-career applicants. Strong writing, organization, initiative, curiosity, and follow-through matter most.

Please apply with your interest. You may also reach out to me at View email address on ziprecruiter.com

 
Thank you,
Ashu

We provide a comprehensive package which includes.
Benefits

• Medical for full time employees
• Dental, and Vision Insurance
• Life Insurance, Short-Term Disability, Long-Term Disability, etc.

-