Game Ambassador

Company Description Puttshack is an upscale, tech-infused mini golf destination that blends immersive gameplay with a high-energy social atmosphere. Guests enjoy a modern, indoor mini golf experience enhanced by ground-breaking technology, along with a full bar and curated, high-quality food offerings. The focus is on providing a fun, shared experience for groups of all ages, redefining mini golf for the next generation while remaining welcoming to all. Since opening its first location in 2018, Puttshack has grown to multiple venues in the UK and is rapidly expanding across the United States. Role Description The Game Ambassador is a part-time, on-site role based in Addison, TX, responsible for delivering a fun, engaging experience to all guests. This role includes welcoming and checking in guests, explaining game rules and technology features, and guiding players through the mini golf experience. Game Ambassadors help monitor gameplay, answer questions, and provide quick support when issues arise. They also assist with basic cleanliness in gaming areas, coordinate with food and beverage teams, and promote Puttshack offerings and events. The role involves working flexible shifts, including evenings, weekends, and holidays, while maintaining a friendly, professional, and inclusive environment. Qualifications Strong customer service and hospitality skills, with the ability to engage guests and create a welcoming atmosphere. Clear communication and interpersonal skills, including the ability to explain game rules and technology in an easy-to-understand way. Basic comfort with technology and point-of-sale systems, and the ability to quickly learn new digital tools. Ability to work on your feet for extended periods, move between areas quickly, and assist with light physical tasks as needed. Experience in entertainment venues, restaurants, retail, or similar guest-facing environments is beneficial. Reliable time management, teamwork skills, and a positive attitude toward working evenings, weekends, and holidays. High school diploma or equivalent preferred; prior experience in a gaming, leisure, or hospitality setting is a plus. #J-18808-Ljbffr Puttshack