Evening Houseperson

HousekeepingQualification StandardsEducation & Experience:Previous experience in a housekeeping preferredHigh School diploma or equivalent preferredTools & Equipment:Housekeeping cart, vacuum/broom, duster, rags, window cleaner, furniture polish, brass cleaner, all-purpose cleaner, disinfectant cleaner, air freshener, toilet bowl cleaner, toilet bowl brush, gloves, dumpster/trash compactor, sponge, mops and buckets, keys, hand vacuum, door stopper, floor care products (i.e. stripper, wax, sealer), floor scrubber, floor buffer, carpet extractor, wet/dry industrial vacuum, extension cord, laundry chute, and elevators.Work Environment:Under variable temperature conditionsUnder variable noise levelsOutdoors/IndoorsAround chemicals, fumes and or odor hazardsAround dust and or mite hazardsPhysical Requirements:Long hours sometimes requiredHeavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objectsAbility to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficultyAbility to stand for long hours and walk long distances without fatigueAbility to work under variable temperatures and noise levelsNear Vision - The ability to see details at close rangeMental Requirements:Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in EnglishMust be able to evaluate and select among alternative courses of action quickly and accuratelyMust be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMust work well in stressful, high pressure situationsAbility to multi taskMust maintain composure and objectivity under pressureMust have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular needMust be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guestsMathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functionsMulti-lingual skills helpfulDuties & FunctionsEssential:Approach all encounters with guests and employees in a friendly, service oriented mannerMaintain regular attendance, as required by scheduling which will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming, as defined in the hotel handbook, when workingComply at all times with New Castle standards and regulations to encourage safe and efficient hotel operationsCheck daily assignments/daily dutiesGather all cleaning supplies and return them dailyComplete all assigned cleaning duties in designated areasReport any engineering problems or repairs to the Housekeeping Supervisor or ManagerReturn any borrowed items (i.e. irons, boards, hairdryers, etc.) to Housekeeping department when removed from guestroomsVacuum floors in public areasService and re-stock housekeeping closetsRemove gum, wall spots, and floor spots with appropriate chemicalsWipe glass, pictures, windows, and public telephone areasClean public restrooms and replace productsComplete closet inventorySign keys in and outEmpty Housekeeping carts of dirty linen, trash, etc.Assist in floor careKeep immediate supervisors fully informed of all challenges or matters requiring his/her attentionGain knowledge of all hotel facilities to answer questions from the guestsMarginalOther duties as requiredAssist Room Attendants throughout the day with housecleaning rooms when neededAssist Room Attendants by stripping any vacant and dirty rooms when necessaryAssist in LaundryParticipate in department and hotel meetings as requestedBenefits at the AC Hotel & Residence Inn MissoulaWe believe that taking care of our team means more than just a paycheck. Here's what you can expect when you join us.Part-Time Employee Benefits: Part-time employees are eligible for the following:Holiday pay at time and a half for hours worked on recognized company holidaysBereavement leave and pay for the loss of an immediate family member401(k) with company matching$600 employee referral bonus programFull-Time Employee Benefits: Full-time status is defined as working 30 or more hours per week. Full-time employees are eligible for our complete benefits package, including everything listed above plus:Health & Insurance Benefits: New full-time employees have 30 days from their start date to enroll in benefits. Our plans include:Medical insurance with virtual visit optionsHSA, FSA, and DCSA accountsDental and vision coverageLife insurance and AD&DVoluntary Short-Term and Long-Term Disability (VSTD/VLTD)Nationwide Pet Insurance — all pet plans carry a $250 deductibleID Watchdog Identity Theft Protection — real-time alerts and expert support so you never have to face identity theft aloneEmployee Assistance Program (EAP): Life happens, and we want you supported beyond the workplace. Our EAP gives you access to:Licensed therapists and mental health supportLegal consultations and financial expert guidanceResources for childcare, pet care, home repair, and moving servicesA library of articles, podcasts, videos, and more - available anytimeTime Off & Holidays: We recognize 6 company holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day.Holiday Pay: Full-time and part-time employees who work a recognized holiday earn time and a half. Full-time employees not scheduled to work a holiday receive 8 hours of holiday pay at their regular rate.Birthday Floating Holiday: Full-time employees receive a floating holiday to celebrate their birthday, to be used within their birthday month.PTO: Accrual begins on your first day of employment and becomes available for use after completing your 90-day introductory period. PTO accrues at a rate of 0.0385 hours per hour worked, up to a maximum of 80 hours (10 days) per year. We cap carryover at 80 hours because we genuinely believe time away from work is essential. Once you hit the cap, accrual pauses until you've used some of that well-earned time off.Sick Time: After completing the 90-day introductory period, full-time employees accrue sick time at 1 hour for every 30 hours worked, up to a maximum of 40 hours.FMLA: Available to full-time employees who meet federal eligibility requirements.J