Phlebotomist

85 North Grand Ave, Fort Thomas, Kentucky Job Type: Regular Scheduled Hours: 32 Benefits That Support You: Competitive pay and comprehensive health coverage within the first 30 days. Generous paid time off and flexible work schedules. Retirement savings with employer match. Tuition reimbursement and professional development opportunities. Wellness, mental health, and recognition programs. Career advancement through mentorship and internal mobility. Job Summary: Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Safely and accurately performs venipunctures, arterial and capillary specimen collections as requested in adults, children and infants. Includes interpretation of physician orders and ensures all requests are accurately and completely processed in the information system. Completes all required compliance processes. Job Duties: Greets patients using the AIDET (PHLEBOT) model, giving instructions and directions as necessary to provide quality patient experiences. Evaluates physician orders for type of specimens, time of draw and any specific specimen handling requirements. Uses work lists to organize draws. Uses hospital and laboratory computer systems to obtain information and clarify requests. Uses a PDA for patient identification, various printers and phones to communicate with other departmental staff, obtain labels and organize work. Communicates with physician offices to obtain diagnosis coding information and perform problem solving. Communicates with pharmacy and other patient care staff to assure proper, timely collection of various medication levels and tolerance tests. Safely collects quality samples according to laboratory policies and procedures for the accurate and timely completion of testing. Uses a variety of collection devices/sharps to obtain specimens. Collects culture specimens as required to meet quality goals. Handles a variety of body fluids in order to obtain and process specimens for laboratory testing. Cleans, organizes, rotates and stocks phlebotomy work areas, carts, OP draw sites and inpatient units to maintain a safe and orderly environment. Has knowledge of collection and ordering requirements for reference labs as well as other specialty testing labs. Demonstrates knowledge of Laboratory Compliance policies and procedures as well as internal mandatory computer-based learning modules. Collects specimens at other healthcare facilities as needed and covers other laboratory sites across the system as required; utilizes courier car as necessary and meets required safe driver standards. Attends in‑services and continuing education seminars to enhance personal and professional growth. Enhances professional growth and development of self, department staff, other hospital personnel, community and students by participation in continuing education, in‑service training and the School of Medical Technology. Implements ICARE principles using communication skills and human relations to promote quality patient care and a productive working environment. Performs other duties as assigned. Qualifications: Education, Credentials, Licenses: High School graduate or GED. Valid Driver’s License and meets Medical Center’s Insurance requirement for applicable locations (necessary to work at the Edgewood facility due to the need for phlebotomists to cover nursing home draws and drive a laboratory vehicle). Specialized Knowledge: Computer literate. Kind and Length of Experience: Experience including customer service. FLSA Status: Non‑Exempt #J-18808-Ljbffr