E-Billing Operations Analyst

E-Billing Operations Analyst

You're looking for a change, and so are we. At Venable, we know that every new hire brings valuable experience, new perspectives, and a chance to raise the bar on our approach to e-billing. That's why we're looking for an E-Billing Operations Analyst to help us oversee firm-wide e-billing operations from transmission through payment, including oversight of the e-Billing Hub, multiple e-Billing platforms and e-Billing gateways.

The ideal candidate will be responsible for:

• Establishing, maintaining and updating e-bill processes and controls
• Providing summary instructions and client guidelines distillation
• Auditing for complete and thorough set-up of newly enrolled e-bill clients and clients moving from one e-bill platform to another
• Auditing for timely timekeeper, rate, budget submissions and approvals
• Troubleshooting technical challenges and resolving complex e-billing issues with clients and/or vendors
• Assisting in training firm billing coordinators in e-Billing Hub and additional vendor services
• Serving as a liaison to staff and attorneys to resolve firm-wide e-bill issues
• Ensuring superior levels of customer service in interactions with all levels of internal and external clients

The successful candidate will demonstrate:

• A minimum of two years previous accounting and/or billing experience, including e-billing experience
• Thorough understanding of bill processing including policies and procedures; ability to review and interpret client billing guidelines
• Working knowledge of electronic billing processes, including creation, manipulation and submission of LEDES files
• Familiarity with legal vendor electronic billing sites
• Legal billing experience with Aderant or Elite preferred
• Ability to exercise discretion and independent judgment in the performance of responsibilities and the aptitude for effective and creative problem solving
• Strong project and time management skills

Pay Range for Candidates in Baltimore, MD: $78,000 - $90,000 per year

The range provided is the minimum and maximum salary that Venable in good faith believes at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and location.

Committing your time and talent is no small matterat Venable, we know that superior client service begins with an investment in our people. Our competitive compensation, robust benefits, and programs that support our employees' well-being, families, and futures reflect our dedication to prioritizing the whole person, not just the professional.

Venable's benefits package includes medical, dental, vision, disability, life insurance, flexible spending and healthcare savings accounts, 401(k) with firm profit share, paid time off, firm paid holidays, wellness and personal advocacy programs, family planning resources and leave programs, tuition reimbursement, and more. New employees are provided a detailed orientation to the firm's benefit offerings upon hire.

Here, we strive to offer the kind of care that radiates, from our colleagues to our clients, to our communities, so that success finds everyone.

Education Requirements:

• Bachelor's degree in a related field or equivalent experience

Skills & Technical Requirements:

• Minimum of two years previous accounting and/or billing experience, including e-billing experience
• Thorough understanding of bill processing including policies and procedures associated with same
• Ability to review and interpret client billing guidelines and implement same
• Working knowledge of electronic billing processes, including creation, manipulation, and submission of LEDES files
• Familiarity with legal vendor electronic billing sites
• Intermediate mathematical and data entry skills
• Computer aptitude; experience using current Windows Operating System, Microsoft Office applications, including Word, Outlook and Excel
• Work requires continual attention to detail
• Legal billing experience with Aderant or Elite preferred

Other Requirements:

• Strong focus on client service and responsiveness
• Ability to work in a consultative manner
• Strong negotiation skills and the ability to make persuasive arguments to varying levels within the organization
• Ability to direct and coordinate work efforts of individuals with differing abilities and delegate work to others
• Ability to exercise discretion and independent judgment in the performance of responsibilities and the aptitude for effective and creative problem solving
• Ability to respond effectively and timely to sensitive inquiries or complaints
• Strong communications skills; ability to interact with individuals at all levels of the organization
• High level of interpersonal skills to handle sensitive and confidential situations with poise, tact and diplomacy
• Ability to work in fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands
• Strong project and time management skills
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Self-starter who can manage priorities, meet deadlines, and collaborate with other team members across the firm
• Demonstrated commitment to working collaboratively as part of a team and ability to lead, influence and motivate others
• Aptitude for continuous improvement, efficiencies and automation

Physical Requirements:

• Work is mainly sedentary