Archive Technical Engineer

We are growing!!The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.LTM' s Media & Entertainment team is looking for dynamic and enthusiastic candidates for an Archives Technical Engineer positionin Iselin - NJ location.LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTN — a Larsen & Toubro Group company — combines the industry-acclaimed strengths in solving the most complex business challenges and delivering transformation at scale.For more information, please visit Description:Archives Technical Engineer: Iselin - NJ locationThe Archives Technical Engineer is part of a mission critical technology team responsible for the support and innovation of our clients News Production and Archives environments In this role you will be responsible for supporting and maintaining the workflows and infrastructure necessary to capture and preserve high-quality digital copies of archival tapes. This client facing role requires strong problem-solving skills technical expertise and excellent communication abilitiesWork Schedule: Sunday -Thursday 8-4 or 2-10 Tuesday - Saturday 8-4 or 2-10You Will:Act as frontline technical support providing troubleshooting and technical diagnosis for robotic tape systems, ingest capture servers, QC, and transcode platformsConfigure and maintain tape digitization equipment including servers decks and software to ensure optimal performance and efficiencyTroubleshoot technical issues related to tape digitization including errors data corruption and equipment malfunctionsPerform preventative maintenance for software and hardware ensuring optimal performance and minimizing downtimeCollaborate with internal teams including IT Engineering Maintenance and Operations to resolve issuesLiaise with external vendors for technical support remote sessions processing RMAs and resolving technical issuesPerform regular quality control checks on digitized files to ensure they meet the required standards for archival preservation and accessibilityCommunicate effectively with clients provide guidance and updates on issue resolution and ensure client satisfactionDocument all technical issues and resolutions in a clear and concise mannerSkills You Will Bring:Proven ability to support video digitization encoding and transcoding platformsExperience with hardware integration and troubleshooting components such as VTRs encoders and SDI streamsProficiency in Windows Server and OSKnowledge of audiovideo codecs and formatsFamiliarity with MAMPAM systems and metadata managementFoundational knowledge of enterprise infrastructure including routers firewalls TCPIP and DNSExperience with project management documentation and ticketing systems such as Service Now Asana Jira or ConfluenceExperience with cloudbased storage and processing platforms such as AWS or Azure is a plusFamiliarity with database management systems such as PostgreSQL or MS SQL is a plusEffective Communication Skills, Customer Service Oriented, Teamwork and collaboration.Ability to learn quickly and adapt quickly to changing priorities.Strong intellectual curiosity and affinity to technology.Exhibits attention to detail in day-to-day activities along with Problem solving abilities.Technical curiosity and motivation to succeed. Well-rounded extra-curricular experiences, with demonstrated leadership.Education:Bachelor's degree or higher with a technology focus.Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.3.0 GPA or higher. xhyhwjd LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.