Service Coordinator

Subcontractor Coordinator

We're looking for a dedicated, high-drive Subcontractor Coordinator who thrives when priorities shift, takes real ownership of results, and likes the satisfaction of turning messy details into clean, on-time execution. You'll be coordinating and dispatching technicians and electricians in the field, keeping the right people on the right jobs with the right information. If you work hard, adapt quickly, and prefer challenges over routine, this role was built for you.

About the Role

At Stones River Electric we deliver reliable electrical services across multiple states for major commercial clients. This position is the operational backbone that keeps our subcontractors and field technicians accountable, our documentation accurate, and our customers informed. You will coordinate and dispatch electricians and technicians, ensure every job is properly scoped and documented, and close the loop so nothing falls through the cracks.

What You'll Do

• Coordinate and dispatch technicians and electricians in the field by matching the right skill set and availability to each job and keeping schedules on track.

• Own the overall performance and compliance of assigned subcontractors and field teams and set clear expectations, track results, and hold people accountable.

• Partner with internal Service Coordinators to schedule work and proactively communicate service dates, scope, and what was performed onsite to customers.

• Update and maintain accurate service-call records inside our corporate systems so leadership always has a clear, real-time picture.

• Upload complete documentation to customer portals and our accounting / work-order systems, ensuring nothing falls through the cracks.

• Handle detailed data entry and compliance tracking that keeps us audit-ready and customers satisfied.

• Adapt quickly when priorities change, schedules shift, or information is incomplete and still deliver clean results.

Why Join Stones River

• Medical, dental, and vision benefits

• Paid holidays and vacation

• 401(k) match

• Sign-on / referral bonus after 90 days

• Anniversary bonus

• The chance to make a visible impact in a growing electrical contracting business

• A team that values accountability, clear communication, and people who get things done

Requirements

• Dedicated — You take pride in finishing what you start and doing it right the first time.

• Adaptable — Priorities change, scope evolves, and customers need answers fast. You adjust without drama

• Challenge-oriented — You prefer work that requires problem-solving and ownership over routine tasks.

• Hard-working — You have a strong work ethic and the stamina to manage multiple moving pieces at once.

Field knowledge is a strong advantage: It would be awesome if you already understand the skill set needed for electricians and technicians in the field by what good work looks like, common pitfalls, material and tool requirements, and realistic timelines. Prior hands-on experience as an electrician, technician, or in a related skilled trade is highly valued (even if you've since moved into coordination or operations). Candidates who have "been there" communicate better with the field and make smarter dispatching decisions. In addition, you bring: • A sharp eye for detail and strong Excel / Microsoft Office skills.• At least 3 years of management, coordination, or operations experience (construction, facilities, service, or similar preferred).• Comfort communicating with both field teams and corporate stakeholders.