Assistant Manager

Naked & Thriving is an organic, botanical skincare brand focused on helping everyone realize a healthy-looking glow. With almost 10 years of experience in the USA market, we're all about clean, effective skincare. Our products are organic, vegan, and free from synthetic ingredients, and we're committed to sustainable and green business practices every step of the way. As we rapidly grow and expand into new categories, channels, and countries, customer satisfaction remains our top priority. If you're an A-player with an entrepreneurial spirit and you're passionate about moving beauty towards a sustainable future, we'd love to have you on this journey with us. Naked Ingredients, Thriving Skin About the Role We're looking for a highly organized, entrepreneurial Assistant Manager to help drive our e-commerce business forward. This role sits at the intersection of strategy and execution — you'll partner closely with the E-Commerce Owner to bring the site vision to life, operationalize our experimentation program, and ensure every customer touchpoint reflects a best-in-class experience. You'll be a key cross-functional connector, coordinating with creative, engineering, analytics, and external partners to execute campaigns, CRO tests, and site improvements. This is a hands‑on role for someone who thrives on momentum, owns their work end‑to‑end, and brings both sharp attention to detail and a founder's mindset to everything they do. Key Responsibilities Site & Campaign Execution Partner with the E-Commerce Owner to execute on‑site experiences during campaigns, ensuring cross‑team alignment on the strategic vision Coordinate with the Creative Team to ensure site assets and copy are accurate, up to date, and aligned with best practices for a best‑in‑class site experience Support key launches, promotions, and seasonal moments with hands‑on execution and coordination Surface upgrade and optimization Shopify recommendations to the E-Commerce team with clear rationale and impact estimates Strong Shopify fluency with an ability to move fast inside without waiting on a developer for basic site updates, app evaluations, or merchandising changes. Strategic Roadmap Support Partner with the E-Commerce Owner on quarterly updates to the strategic roadmap Translate high‑level priorities into structured, executable plans with clear owners and timelines Track progress against roadmap milestones and proactively flag risks or blockers CRO Backlog & Prioritization Maintain and organize a centralized CRO backlog based on the strategic roadmap Creating a full catalogue of tests and learnings Take CRO strategy and priorities set by the E-Commerce Owner and translate them into a refined, executable backlog Score and organize CRO tests using an established framework, maintaining a clear and up‑to‑date scoring sheet to support prioritization decisions Maintain an organized calendar of all CRO tests, updating dates as necessary and proactively communicating changes to cross‑functional teams Work closely with the Digital Operations team, leveraging technical knowledge to seamlessly execute tests bug‑free Translate hypotheses into clear, actionable test plans Write detailed test briefs outlining: Goal and hypothesis Primary KPIs and success criteria Assets + Content Own test delivery end‑to‑end, serving as the single point of accountability for execution Coordinate designers, developers, copywriters, analysts, and external agency partners Manage timelines, dependencies, and tradeoffs to keep tests moving forward Proactively identify and remove blockers to maintain execution velocity Ensure experiments are instrumented to measure KPIs and custom metrics Document test outcomes, insights, and recommended next steps Communicate test status, timelines, and results to cross‑functional stakeholders Act as the primary internal point of contact for the external CRO agency, ensuring deliverables are on time, on brief, and to expectation What We're Looking For Must‑Haves 2-4 years working on a Shopify E-Commerce Store as a CRO manager, product manager, and/or Project Manager. Ultra-organized and highly detail-oriented — nothing falls through the cracks on your watch Strong project management and execution skills, ideally within CRO, experimentation, or e-commerce programs Experience working in an e-commerce environment Ability to translate strategy into structured plans, timelines, and clear ownership Comfortable coordinating across design, engineering, analytics, and marketing teams Strong empathy and listening skills — you build trust quickly and communicate with clarity Entrepreneurial mindset — you take initiative, operate with autonomy, and treat the business like your own Bias toward action, follow‑through, and operational excellence Clear written communication, especially for briefs, documentation, and stakeholder updates Ability to move a test or campaign forward imperfectly, learn, and iterate is valued far more than perfection. Strong advocate for primary users, incorporating UX methodology into every tactic Proficiency with Excel, Asana, and/or Jira Nice to Have Experience in the skincare or beauty industry Background in a startup or direct‑to‑consumer (DTC) environment #J-18808-Ljbffr