Guadalajara Mexican Grill - Server

Job Description

Job Description

Part-Time Server — Lunch & Dinner

Guadalajara Mexican Grill · 324 W Water Street, Syracuse, NY 13202 Job Type: Part-time · Pay: $10.70 per hour plus tips · Schedule: Open availability, day and evening shifts

Guadalajara Mexican Grill is hiring a part-time Server with open availability who can cover both lunch and dinner shifts. This is a hands-on, front-of-house role in a small restaurant: you will be taking care of your tables, greeting and seating guests when the door gets busy, and packing to-go and delivery orders during the rush.

What You'll Do

Table service

• Greet guests and seat guests
• Take accurate food and beverage orders and enter them into the POS
• Run food and drinks promptly and check back with tables throughout the meal
• Handle cash, credit, and mobile payments accurately and close out checks
• Address guest questions and concerns quickly and politely, escalating to a manager when needed

Host / front door

• Welcome guests, manage the wait list, and seat parties in balanced rotation
• Answer the phone, take reservations and to-go orders, and give accurate wait times
• Keep the entry area, menus, and host stand clean and presentable

To-go and third-party orders

• Assemble, check, and pack takeout, phone-in, and third-party delivery orders (DoorDash, Uber Eats, Grubhub)
• Verify order accuracy, sauces, sides, and utensils before handoff
• Coordinate with the kitchen on timing and communicate with delivery drivers at pickup

Side work and closing

• Roll silverware, stock stations, refill condiments, and restock to-go supplies
• Bus and reset tables between seatings
• Complete opening, mid-shift, and closing side work as assigned
• Follow all food safety, allergen, and sanitation procedures

Schedule and Availability

• Open availability required across both lunch and dinner service
• Weekends and holidays as scheduled
• Approximately [15–25] hours per week, with additional hours available during busy seasons
• Schedules are posted in advance; shift swaps are coordinated through the manager

What We're Looking For

• Reliable and on time — the single most important thing on our team
• Friendly, guest-first attitude and clear communication
• Able to stay organized and keep pace during a busy lunch or dinner rush
• Comfortable with basic math, POS systems, and handling payments
• Prior serving, host, or restaurant experience is a plus
• Bilingual English/Spanish is a plus, not required
• Must be legally authorized to work in the United States and able to complete Form I-9 on your first day

Physical Requirements

• Stand and walk for the length of a shift
• Carry trays and bus tubs and lift up to 25 pounds
• Bend, reach, and move quickly in a busy kitchen and dining room environment

Guadalajara Mexican Grill is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or familial status, military or veteran status, predisposing genetic characteristics, domestic violence victim status, or any other status protected by federal, New York State, or local law. Reasonable accommodations are available for applicants and employees with disabilities and for pregnancy-related conditions.