Customer Service Representative | WFH Entry-Level

Remote Customer Service Representative | Client Benefits Specialist | Work From Home

Company: AO | Globe Life
Location: 100% Remote (United States)

Build a Meaningful Career Helping Working Families

Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?

AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.

Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.

No previous insurance experience is required. We provide the training and support you need to succeed.

What You'll Do

• Meet virtually with clients using Zoom.

• Build relationships by understanding each client's needs.

• Explain life, accident, and supplemental health insurance benefit options.

• Guide clients through the enrollment process.

• Respond to client questions and provide outstanding customer service.

• Maintain accurate client records and documentation.

• Participate in ongoing virtual training and professional development.

What We're Looking For

• Strong communication and interpersonal skills.

• Excellent customer service and problem-solving abilities.

• Positive attitude with a willingness to learn.

• Self-motivated and dependable.

• Comfortable working independently in a remote environment.

• Basic computer proficiency and reliable high-speed internet.

• Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful—but not required .

Why Join AO?

100% Remote Work

Work from home anywhere in the United States.

⏰ Flexible Schedule

Create a schedule that supports your career goals and personal priorities.

Weekly Pay + Performance Bonuses

Earn competitive weekly income with uncapped performance incentives.

Comprehensive Training

Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.

❤️ Benefits

• Health Insurance Reimbursement (after qualification period)

• Company-Paid Life Insurance

• Residual Income Opportunities

• Career Advancement

• Leadership Development

✈️ Recognition & Incentives

Top performers may qualify for company-sponsored incentive trips and recognition programs.

About AO

As part of Globe Life , AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.

Our mission is simple:

Protect Every Child. Serve All Working People.

Interview Process

All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.

Ready to Make an Impact?

If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.

Apply today and begin your career with AO.

AO | Globe Life

Work From Home. Help Families. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.