Food & Beverage Area Supervisor [FTS]

Food & Beverage Area SupervisorThe Food & Beverage Area Supervisor is responsible for supervision of all aspects of daily operation for assigned areas and Team Members within the park, ensuring park values and daily goals are achieved, while also ensuring Team Members exceed guest's expectation by efficiently preparing, taking, checking and distributing each guest's order in a manner consistent with our company values.Essential Functions:Train workers in food preparation, and in service, sanitation, and safety proceduresResolve customer complaints regarding food serviceSupervise and participate in kitchen and dining area cleaning activitiesObserve and evaluate workers and work procedures to ensure quality standards and service, as well as complete disciplinary write-upsPerform various financial activities such as cash handling and payrollAssign duties, responsibilities and work stations to employees in accordance with work requirementsAnalyze operational problems, such as theft and waste, and establish procedures to alleviate these problemsPerform personnel actions, such as hiring staff, providing Team Member orientation and training, and conducting supervisory activities, such as creating work schedulesCompletes all applicable department paperwork accurately and thoroughlyMaintain departmental objectives, budgets, policies, procedures, and strategies in regards to cost of sales, labor and per capEnsure assigned locations are staffed properly and open and close at their scheduled timesRecommend measures for improving work procedures and worker performance to increase service quality and enhance job safetyAssist in weekly inventoriesProtect company assets: money, merchandise, and equipment. Maintain accurate records and loss prevention techniques by reporting any shoplifting, counterfeit bills, or any other activities that may be detrimental to the parkMust be willing and able to handle sensitive information and accurately account for cash and credit transactionsMonitor the proper labeling and storing of food in designated containers and storage areas to prevent spoilage to ensure the freshest product is being servedMust be willing to work outside of his or her zone of assignment to fulfill general park needs on occasionEnsure compliance with all Herschend Family Entertainment and Wild Adventures policies and proceduresRepresents the company to guests and other team members in a positive and friendly mannerSatisfies Wild Adventures' standards for performance and conduct. For example, reports to work regularly and on time"Create Memories Worth Repeating" for our Guests by exceeding guest expectationsPerform other duties as assignedBeyond Payday Perks:Free Admission to Wild Adventures for You and One GuestComplimentary Tickets to Give to OthersExclusive Team Member EventsPark Wide DiscountsInternal Promotions / Career Development OpportunitiesTeam Member Recognition and PrizesWholesome, Family-Oriented Work EnvironmentBenefits: Health Benefits and 401K offered after a waiting periodWork Environment: The position requires indoor and outdoor work in all weather conditions and in the presence of dust and odors. Team Members are susceptible to exposure of various chemicals, bodily fluids, blood-borne pathogens, and prolonged exposure to sunlight.Required Skills:Competency Statements:Safety Awareness - Ability to identify and correct conditions that affect employee safetyFriendly - Ability to exhibit a cheerful demeanor toward othersEnthusiastic - Ability to bring energy to the performance of a taskEnergetic - Ability to work at a sustained pace and produce quality workAssertiveness - Ability to act in a self-confident manner to facilitate the completion of a work assignment or to defend a position or ideaCustomer Oriented - Ability to take care of the customers' needs while following company proceduresDecision Making - Ability to make critical decisions while following company procedureAccuracy - Ability to perform work accurately and thoroughlyAccountability - Ability to accept responsibility and account for his/her actionsManagement Skills - Ability to organize and direct oneself and effectively supervise othersSkills & Abilities:Education: High School Education or GED requiredExperience: 3 plus years of experience in Food and Beverage, customer service or leadershipComputer Skills: General understanding of Microsoft Office (Word, Excel, PowerPoint, Outlook) Must be able to operate and understand the park's point of sale, inventory system, and back-of-house operations of the point of saleCertifications & Licenses: An offer of employment is contingent upon the candidate's successful completion of the Georgia Certified Work Ready assessment silver level and ServSafe Manager Certification courseOther Requirements:Must be at least 16 years of ageMust be able to read, write, and speak EnglishMust be available to work days, evenings, weekdays, weekends, and holidays as neededMust have reliable transportationWild Adventures Theme Park is an equal-opportunity employer. Applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Wild Adventures Theme Park drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.