Program Manager

This is a full-time, permanent role working directly within Insight Global's professional services division (Insight Global Consulting).

About Insight Global Consulting:

IG Consulting is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

About this Role:

We are seeking an experienced Program Manager with strong technical and/or engineering expertise to lead complex, cross-functional technical projects from concept through delivery. This role requires a seasoned professional who can bring structure to ambiguity, drive execution across multiple workstreams, and ensure technical initiatives are delivered on time, within scope, and aligned to business objectives.

The ideal candidate will have a proven history of successfully managing technical programs and projects while partnering seamlessly with internal stakeholders across the Sales-Solutions-Delivery pipeline, including Account Managers, Sales Managers, Sales Leaders, Solution Architects, Technical Architects, Delivery Leaders, and implementation teams

What You'll Do:

• Lead end-to-end planning, coordination, and delivery of complex technical and engineering projects from initial concept, discovery, and solution design through implementation, launch, and post-delivery transition.
• Develop and manage comprehensive project plans, timelines, milestones, risks, dependencies, budgets, resource needs, and communication cadences across multiple teams and stakeholders.
• Partner closely with Sales, Solutions, Delivery, Technical Architecture, Engineering, Operations, and client-facing teams to align project objectives, solution scope, delivery approach, and business outcomes.
• Translate technical requirements, dependencies, and risks into clear, actionable plans for both technical and non-technical audiences.
• Facilitate cross-functional meetings, project governance routines, stakeholder reviews, and escalation discussions to maintain alignment, accountability, and forward momentum.
• Identify, assess, and mitigate project risks, blockers, and scope concerns; proactively escalate issues with recommended solutions and clear decision points.
• Collaborate with Solution and Technical Architects to ensure project plans reflect technical feasibility, architecture considerations, integration requirements, testing needs, and operational readiness.
• Serve as a central point of coordination between sales commitments, solution design, delivery execution, and customer expectations.
• Track project health, delivery progress, key milestones, KPIs, and outcomes while providing concise status updates to internal leadership and stakeholders.
• Drive continuous improvement by identifying process gaps, improving handoffs across the Sales-Solutions-Delivery pipeline, and implementing scalable program management practices.

Required Experience:

• 7+ years of experience in program/project management, with at least 5 years leading large, complex technical programs
• Experience in client-facing roles managing program delivery and stakeholder relationships
• Proven track record of managing multiple teams of 15+ members
• Strong technical background with experience in managing software development or data-focused roles
• Demonstrated experience in budget management and tracking program financials
• Excellent contractual documentation management skills
• Experience in both Agile and traditional project management methodologies
• Demonstrated experience coaching teams in Agile practices, including Scrum, Kanban, and continuous improvement
• Experience working with both on-shore and off-shore teams
• Expertise in Microsoft Azure DevOps, Jira, Asana and/or other Project Management tools
• Proven track record in business development and growing client accounts

Preferred Experience:

• Knowledge of data technologies and applications
• Industry certifications (e.g., PMP, Scrum Master, SAFe)
• Experience in implementing PMO processes and tools
• History of successful client relationship management leading to account growth
• Experience in technology consulting services sales
• Bachelor’s degree in computer science, engineering, or related field

Personal Attributes:

• Strong leadership and team management capabilities
• Excellent problem-solving and analytical skills
• Outstanding written and verbal communication abilities
• Adaptable and able to work effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Strategic mindset balanced with tactical execution capabilities
• Strong business acumen and client relationship management skills