Order to Cash (O2C) Consulting Director, Oracle N.A. Consulting

Job Description

The Order to Cash Consulting Director is responsible for the successful implementation of Oracle's Order to Cash Fusion Solution, including modules such as Sales Cloud, Configure Price Quote (CPQ), Order Management, Subscription Management, Revenue Management, Projects, Accounts Receivable, Cash Management and General Ledger. This role involves leading business process implementation, providing consulting and product expertise, and managing the overall design of the Order to Cash business processes enabled by the Oracle solution-including process flows, configuration, functional designs, integrations, extensions, reporting, and data migration. Defines solution architecture, guides business process design, supports integrations across enterprise systems, and ensures solutions are scalable, efficient, and aligned with organizational objectives. Works closely with business stakeholders, project teams, and technical resources to support implementation, optimization, and ongoing transformation initiatives.

Responsibilities

Responsibilities:

Analyzes business needs to help ensure the Oracle solution meets the client's objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex client needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of client organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex client escalations. Drives client process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings.

Client Facing Delivery & Sales

• Holds overall accountability for functional strategies & architecture on a project.

• Leads the functional and/or technical solution design and implementation strategy of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

• Demonstrates deep proficiency with multiple applications within the same solution.

• Implements innovative solutions with industry-wide impact as a recognized independent subject matter expert within Oracle.

• Drives client process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions.

• Analyzes business needs to ensure the Oracle solution meets the client's objectives by combining industry best practices, functional knowledge, and business acumen.

• Architects and designs technology solutions encompassing multiple solutions and make decisions based on impact across the stack.

• Leads client workshops across multiple phases of the project lifecycle, effectively consulting with management of client organizations and influencing client leadership as a trusted advisor.

• Influences client senior and middle management and partner senior management in acceptance of Oracle solutions and services to facilitate the closing of consulting deals.

• Conducts QA reviews across projects and ensures execution of strategies is compliant with best practices and implemented consistently across projects.

• Identifies issues and risks impacting the project, proposes and acts upon options for resolution, and escalates as appropriate.

• Proactively monitors application quarterly releases, determines impact, and communicates with clients.

• Resolves complex client functional issues by recommending and demonstrating solutions.

• Collaborates with organizations across the Oracle ecosystem to ensure up to date quality solutions, endorsed by Product Management and A-Team, as applicable.

• Reviews scope, approach, timeline, effort estimates, staff plan, org chart, mobilization, and confirms projects can be delivered successfully.

• Works with offshore on estimates using offshore estimation models, ensuring one source of truth and consistent estimates across deals.

• Participates in readouts and orals.

• Contributes as a functional and/or technical resource for sales pursuits.

Practice Development

• Leads internal practice development initiatives to improve the operation of our business.

• Leads/participates in an initiative or committee team and guides/assists with developing content.

• Leads business development activities and provides subject matter expertise to generate bookings.

• Leads internal Oracle calls, webcasts, and events to communicate the strategic priorities of the company.

• May create new solution sets based on assessment of industry needs, market demands, and knowledge of competitive product offerings.

• Collaborates with technical SMEs, Client Partners, and other COP members to develop offerings and capabilities.

People Development

• Acts as the team lead on projects, providing coaching, guidance, and feedback to develop skills of project team members.

• Delivers on-time performance feedback for project team members.

• Formally and informally mentors peers, Analysts, Consultants, and Managers while driving client implementation success.

• May collaborate as a Talent Engagement Lead.

• Assists with recruiting, interviewing, hiring, and onboarding effort for area of responsibility.

• Utilizes educational opportunities to enhance coaching and mentoring of others.

Industry

• May play the role of Industry Community of Practice (COP) Delivery Lead or Innovation Board Representative for industry major community.

• Contributes to Industry COP strategy and goals, is accountable for meeting COP goals & objectives.

• Delegates work to COP committee and members.

• Builds community & engages resources.

• Drives revenue stream for industry by playing the role of functional Delivery Lead on industry-based sales pursuits.

• Directs the development of industry enablement to further industry education within the community (min: quarterly), including info from personal/Oracle blogs, LinkedIn posts, and industry conferences.

• Contributes to Industry COP members 3rd party feedback.

• Solicits feedback from clients, ASMs, & Product Management about industry initiatives within the COP.

Qualifications:

• Deep functional and solution architectural expertise.

• Ability to translate complex business needs into practical solution designs.

• Proven track record of leading Order to Cash system initiatives in large, cross-functional environments.

• At least 2-3 full life cycle implementations of Oracle's Cloud Source to Pay applications, or equivalent experience with other Source to Pay applications.

• 8-10+ years of experience implementing Oracle Cloud SCM and ERP solutions.

• Expert in product and process understanding of Oracle Cloud Configure Price Quote (CPQ), Order Management, Subscription Management, Accounts Receivable, Cash Management and General Ledger.

• Strong product and process understanding of Revenue Management, Projects, and General Ledger.

• Knowledge of EBS, PeopleSoft, or JD Edwards table schemas is a plus.

• Previous consulting experience with a consulting or software company.

• Experience implementing SaaS applications.

• Experience leading consulting and client teams.

• Excellent verbal and written communication skills.

• Strong business analysis and requirements gathering skills.

• Experience with multiple applications is a plus.

• Ability to travel up to 75%.

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Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

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