IT Operations Specialist

IT Operations Specialist

Our client, a leading organization in the technology and operations sector, is seeking a dedicated IT Operations Specialist to join their dynamic team. As an IT Operations Specialist, you will be an integral part of the Technical Operations team supporting real-time systems within a secure, onsite environment in Scottsdale, AZ. The ideal candidate will demonstrate strong analytical skills, excellent documentation abilities, and practical experience in systems, networking, and operational workflows, aligning seamlessly with the organization's mission to maintain and enhance live operational capabilities.

Location: Scottsdale, AZ

Pay Range: $52/hour + Benefits

What's the Job?

• Shadow and document live operational workflows, dependencies, and system interactions to ensure clarity and efficiency.
• Map technical processes to identify bottlenecks or inefficiencies, contributing to continuous improvement initiatives.
• Coordinate with cross-functional teams including Operations, DevOps, Infrastructure, and Engineering to streamline workflows and enhance operational performance.
• Draft clear and comprehensive process documentation along with actionable improvement recommendations.
• Communicate findings effectively to both technical and non-technical stakeholders to facilitate understanding and decision-making.

What's Needed?

• Strong technical documentation and analytical skills to support operational excellence.
• Excellent communication and interpersonal skills to collaborate effectively across teams.
• Hands-on experience in at least two of the following areas:
• Windows workstation support
• Real-time operations or command-center environments
• TCP/IP networking or systems administration
• Web application or infrastructure troubleshooting
• Experience working in NOC/SOC or equivalent 24x7 support environments is preferred.
• Familiarity with monitoring tools, cloud diagnostics, or automation platforms is advantageous.

What's in it for me?

• Opportunity to work in a fast-paced, mission-critical environment supporting real-time systems.
• Engagement in meaningful work that directly impacts operational success.
• Collaborative team environment fostering professional growth and development.
• On-site role in a secure facility with a structured shift schedule.
• Potential to develop expertise in cutting-edge operational technologies and workflows.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.