Delivery & Warehouse Specialist

Delivery & Warehouse SpecialistSparkCharge is a fast-growing cleantech start-up that is reducing barriers to Electric Vehicle (EV) adoption. We design, manufacture, and sell portable, charging systems for EVs. We are looking for an entrepreneurial hands-on delivery & warehouse associate to assist with expanding our services.About the RoleWe are looking for a passionate Delivery & Warehouse Specialist to support the deployment of Mobile Electric Vehicle charging operations across markets. This includes operation, and maintenance activities across Roadie V2, Roadie V3 and V3 Hybrid Units and past and future charging products. As a Delivery & Warehouse Specialist, you will provide on-site service for a variety of customers and help grow our mobile EV Charging Operations.What You'll DoUnload & Deliver product from the Warehouse to the customers' location, applying knowledge of driving regulations and roads in the area.Perform pre-trip inspection of vehicles, trailers, and product to ensure that mechanical, safety and emergency equipment is in good working order, and to ensure that product is undamaged.Perform all job responsibilities in adherence with established Company driving policies and procedures.Report vehicle defects, accidents, traffic violations or damage to vehicles as required per company policies.Load/unload SparkCharge EV charging equipment into a vehicle utilizing a pallet jack/forklift as well as manually lifting equipment that weighs 50-70lbsUse GPS and SparkCharge's app to locate customersPromptly and meticulously documenting all service-related activities within SparkCharge's Operating SystemDemonstrate SparkCharge brand, mission, and purpose to customers through relevant human skillsClearly communicate with customers to ensure their vehicle is accessible and ready to be chargedSafely operate SparkCharge charging equipmentAbility to troubleshoot equipment and problem solve when necessaryMaintain the service vehicle in good working condition to ensure safe and efficient transportation & Keep vehicle fueled in accordance to management instructions and business needs and notifies management of needed repairs.Flexibility to work overtime when neededPerform additional responsibilities as assignedAbility to communicate with team members verbally and written through company communication channels.The Ideal Candidate Should Be Able ToAdhere to established safe driving guidelines.Use equipment such as forklift and pallet jack to load box trucks and vans, and remain certified to operate all such equipment.Perform all tasks in a safe manner, following all safety rules and guidelines.Drive: Day or Night Routes, Set or Dynamic ScheduleHave the ability to back up into tight situations such as Blind Side or Busy StreetHave the ability to drive a vehicle with a trailerWork safely & well with yourself and others including: SparkCharge team members across different markets.Clean driving recordQualificationsClean Driver's licenseExcellent or perfect driving record--no moving violationsAbility to operate a pallet jack/forkliftCommercial driver's license (CDL) preferredCustomer service skills demonstrating the ability to confirm, reassure, or resolve customer concerns, issues, or apprehensionsComfortable towing a trailer in a pick up truckAbility to use hand tools, diagnostic equipment (digital multi-meter, power meter, etc.), laptop/tablet, and smartphoneAbility to pass a thorough background checkAbility to use mobile apps and a computerAbility to understand and carry out instructions furnished in written oral or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.Proven history of being punctual, reliable, and courteousAbility to lift up to 75 lbs multiple times per dayWill be subject to continuous Motor Vehicle Record (MVR) monitoring