Emergency Communications Nurse

The Job

This is a CONFIRE position only. CONFIRE is a separate entity from San Bernardino County and the Fire Protection District. CONFIRE, JPA is recruiting for Emergency Communications Nurses, who will perform pre-hospital telephonic nursing duties utilizing a computerized clinical decision support system in the triage of lower acuity 9-1-1 calls received through the communications center; and referred over to the Nurse Triage Center. Examples of duties include:

• Interacts with callers to quickly and accurately interpret symptoms; redirects callers to an appropriate level of care or educates the patient on self-management.
• Provides instruction to patients regarding health and treatment plans, appropriate care resources, health prevention and follow-up.
• Applies professional clinical judgement gained from acute care experience to provide compassionate and polite communication to lower acuity callers who fall outside of the 9-1-1 system.
• Coordinates patient transportation with participating agencies and resources and/or assists patients in arranging appropriate medical care and appointments when needed.
• Participates in mandatory training to support the quality improvement process as it pertains to the Emergency Communications Nurse (ECN) Program.

CONFIRE, JPA is a Joint Powers Authority (JPA) located in San Bernardino County California established to provide communications, dispatch, computer information systems support (IS), and geographic information systems (GIS) to CONFIRE member and contract agencies. The CONFIRE Communications Center's (Comm Center) primary function is to provide 24-hour/365 day direct fire, EMS, and rescue dispatch services to CONFIRE agencies. Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO) Operational Area dispatch, which provides large incident coordination for fire, local government, and emergency medical resources on a countywide basis.

Conditions of employment include a successful background check and medical exam, availability to work all shifts, weekends and holidays, shift differentials, willingness to work at any CONFIRE location within the San Bernardino County, valid RN License, BLS and ACLS certifications, ECNS and EMD certifications, travel within and outside the County, a valid California Class C driver license and proof of automobile liability insurance, and no visa sponsorship.

Minimum Requirements

Candidates must possess all the following:

• License: Must possess and maintain a current Registered Nurse license issued by the State of California Board of Registered Nursing. License must be in good standing (Active status). Inactive or Delinquent status is not considered qualifying.
• Experience: Must possess two (2) years of full-time equivalent experience working with a prehospital care system and/or emergency medicine and/or ambulance services environment as a licensed Registered Nurse (RN), Paramedic, and/or Emergency Medical Technician (EMT). Home healthcare experience is not considered qualifying. RN experience must be at least one (1) year to qualify.
• Certification: Must produce and maintain current Basic Life Support (BLS) or Advanced Cardiac Life Support (ALCS) certification at the time of hire. Certification must not be expired.

Desired Qualifications

RN and Mobile Intensive Care Nurse (MICN) experience and knowledge of the prehospital 9-1-1 system in San Bernardino County are highly desired.

Selection Process

Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application as soon as possible for immediate consideration. Applications will be accepted until sufficient applications are received; recruitment may close at any time without notice. Applications will be referred directly to the hiring department for consideration. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and/or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.