Employee Housing Maintenance Specialist

Maintenance Specialist, Employee Housing

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

Whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Free friends & family day-ski vouchers (Periodic allotment)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Business Unit: Employee Housing

Position Reports to: VP of Human Resources

Positions Reporting to this Role: None

Employee Status: Full Time, Year - round (Non-exempt)

Location: Crystal Mountain, Washington

Wage Range: $30 - $32/hour

JOB SUMMARY

The Maintenance Supervisor for Employee Housing is responsible for overseeing day-to-day maintenance and operational needs of designated employee housing facilities. This role ensures safe, well-maintained living environments for residents and provides on-site support, troubleshooting, and coordination of repairs.

While the position does not have direct reports, the Maintenance Supervisor is entrusted with decision-making authority related to maintenance priorities, contractor coordination, safety measures, and emergency response. The role may also assist with housing office operations, including resident check-in/check-out processes when needed.

ESSENTIAL DUTIES

• Perform and oversee routine, preventative, and urgent maintenance tasks.
• Conduct regular inspections of housing units, common areas, and building systems to ensure safety and compliance with standards.
• Prioritize and respond to maintenance requests.
• Ensure all maintenance work is performed in compliance with applicable codes, safety regulations, and organizational policies.
• Manage inventory of tools, supplies, and replacement parts; recommend purchases as needed.
• Exercise independent judgment to determine work priorities, safety actions, and vendor needs without requiring direct oversight.
• Recommend improvements or repairs needed to sustain the long-term condition of the housing facilities.
• Assist with resident check-ins and check-outs, including walkthroughs, documentation of room conditions, and key management.
• Support housing office operations during busy periods, staff absences, or emergencies.
• Monitor property for safety hazards and take corrective action when necessary.
• Participate in emergency preparedness planning and respond to on-call issues as needed.
• Promote and model safe work practices and maintain a clean, organized workspace.

SKILLS AND QUALIFICATIONS

Required:

• 3+ years of experience in building maintenance, property management, or a related trade.
• Strong working knowledge of carpentry, plumbing, electrical, and general building systems.
• Ability to make independent decisions and prioritize tasks in a dynamic environment.
• Excellent customer service and communication skills.
• Proficiency with maintenance management systems, work order tracking, or willingness to learn.
• Ability to work occasional evenings or weekends based on operational needs.

Preferred:

• Experience working in employee housing, residential facilities, hospitality, or campus housing environments.
• Previous experience coordinating contractors or vendors.
• Basic administrative skills for check-in/out support and record management.

PHYSICAL DEMANDS AND WORKING CONDITIONS-

• Ability to lift up to 50 lbs., perform physical labor, climb ladders, and operate tools/equipment.
• Ability to move frequently between buildings and job sites.
• This position is required to work early mornings, evenings, weekends, and holidays while in operation.
• A worker in this position must have the physical, visual, and auditory ability to perform the essential functions to the job with or without reasonable accommodations.
• Position may require sitting, kneeling, stooping, crouching, or bending on an occasional basis.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer