Business Systems Analyst

Job Description

Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

Being a member of IT Enterprise Product & Platform Engineering team, you will support our Cloud Product Enablement initiatives. This role will serve as a critical liaison between business stakeholders, cloud engineering teams, and product owners to drive the successful delivery and adoption of cloud-based services and platforms across the enterprise.

The ideal candidate will possess a strong understanding of cloud technologies (AWS, Azure), business process analysis, and enablement strategies. This role is pivotal in ensuring that cloud products are effectively integrated, adopted, and aligned with business objectives.

Your Primary Responsibilities:

• Collaborate with Product Owners, Cloud Engineers, and Delivery Leads to define and document business and technical requirements for cloud enablement initiatives.
• Collaborate with Architecture teams to ensure alignment of cloud enablement solutions with enterprise architecture standards and strategic direction.
• Collaborates with PO and squad on backlog item refinement to foster a shared understanding of what the product is supposed to do
• Lead the decomposition of technical designs (TDs) into actionable workstreams, including service decomposition, network connectivity, and security pattern documentation.
• Support the development and refinement of the Cloud Enablement Operating Model, including product ownership, adoption planning, and financial management frameworks.
• Facilitate workshops and working sessions to gather requirements, validate assumptions, and align stakeholders across business lines.
• Drive the creation and maintenance of enablement documentation, including workflows, service catalogs, and training materials.
• Working with key stakeholders to identify areas for improvement and optimization
• Ensure compliance with cloud baseline security standards and support the implementation of global rule patterns in collaboration with Security, Middleware, Engineering teams, etc.
• Partner with PO and stakeholders to incorporate feedback into the backlog
• When applicable, create documentation for stakeholders and/or provide information for others to create documentation (e.g. training materials, specs, technical/functional design, etc.)
• Work with engineers & peers to communicate status, escalate roadblocks and work with support teams to perform as needed troubleshooting
• Act as an expert on cloud enablement processes, providing guidance and support to cross-functional teams.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Bachelor's degree in information systems, Computer Science, Business Administration, or a related field.
• 2-3+ years of experience as a Business Analyst, preferably in cloud enablement, infrastructure delivery, or enterprise IT environments.
• Strong knowledge of cloud platforms (AWS, Azure) and cloud service lifecycle management.
• Familiarity with Agile techniques and tools - Scrum, Kanban, JIRA, and ServiceNow, etc.
• Excellent analytical, communication, and stakeholder management skills.
• Familiarity with financial tracking for cloud consumption and cost optimization strategies is a plus.

Talents Needed for Success:

• Experience working in a regulated financial services environment.
• Understanding of cloud security frameworks and governance processes.
• Ability to work in a fast-paced, cross-functional team environment.
• Proactivity follow-through with a strong focus on continuous improvement
• Ability to prioritize and focus on most urgent tasks & work in a fast-paced IT environment
• Comfortabe working closely with team management to review approaches and requirements that solve the business problem
• Passion for enablement, process improvement, and driving adoption of new technologies.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

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About the Team

Enterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.