Help Desk Technician

This mid-level Help Desk Technician opening is for someone who treats Stakeholder Management documentation as a first draft they intend to improve. With ownership, a $64,000 - $94,000 salary, and 4 years of CompTIA A+ to draw on, you'll do your best work at Advisory Solutions Group. Key Responsibilities Build CompTIA A+ self-service tools so Casper teams stop filing tickets for everything Translate CompTIA A+ metrics into the one chart Advisory Solutions Group leadership checks each morning Own the Cisco IOS release that Casper leadership has circled on the calendar Pull CompTIA Security+ telemetry into dashboards Advisory Solutions Group leaders actually open Tune Linux Bash caching so Advisory Solutions Group survives the Casper launch spike on the same hardware Decide when to buy Cisco IOS versus build it for Advisory Solutions Group's Casper, WY stack What You'll Bring Proven Zabbix results, ideally seasoned in Casper, WY Roughly 5+ years operating in a similar Help Desk Technician position Meticulous attention to detail across every deliverable 5 years of learning when to trust the process and when to break it A Casper grounding, or the adaptability to plant roots quickly Sharp written and verbal communication, tested under scrutiny Ability to learn new technology systems quickly and apply them effectively Advisory Solutions Group is an ownership-driven, fiercely independent Casper company that would rather earn trust slowly than buy attention quickly. Mentorship goes both ways at Advisory Solutions Group, and seniority never means having all the answers. Here you earn $64,000 - $94,000 while a dedicated mentor helps you grow from mid-level into ownership, all wrapped in benefits worth keeping. Right now, today, applications for the technology role are landing and being read. #J-18808-Ljbffr Energy Innovation Corp