Field Service Technician

Job Description

Job Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more!  -us/careers/

Summary:
The Field Service Technician will repair, fabricate, install and remove a variety of centrifugal, gear, diaphragm, and reciprocating pumps as well as other related rotating equipment, both in-shop and in the field; also, system troubleshooting, field alignment and equipment start-up, maintain company vehicles and shop equipment, accurately and professionally complete all field tickets and job reports.

Responsibilities of the Field Service Technician include, but are not limited to:

• Working with all brands of centrifugal pumps, Positive displacement pumps, Gear pumps, Diaphragm pumps, H-Pumps and API pumps

• Responsible to complete all tasks from installation, startup, scheduled maintenance, functional & performance testing, training, project closeout, and warranty transition
• Check all equipment after installation and prior to start-up of pumps and associated equipment within the allotted time and in a professional manner
• Get service tickets signed by appropriate company representative before leaving location
• Works with customer to understand equipment issues, troubleshoot and diagnose root-cause problems, and arranges necessary parts and service to resolve issues
• Communicate relevant customer comments, inquiries, questions or concerns to appropriate DXP personnel

Qualifications of the Field Service Technician include, but are not limited to:

• 3-5 years pump experience
• Experience with rotating equipment repair
• Acceptable driving record required according to company guidelines
• Must be willing to work off-site as well as the shop
• Experience with vibration and alignment tools
• Must have your own hand tools
• Must have good communication skills, professional appearance and technical aptitude
• Be familiar and knowledgeable on all DXP products
• Positively represent DXP when on location by having proper PP and a professional appearance
• Be available for after-hours field service when needed
• Ensure a safe working environment, help others succeed, and other duties as assigned

Additional Information:

• Physical Demand: Must be able to lift up to 50 lbs
• Working Conditions: Outside field jobs; extreme cold/heat
• Training/Certifications: Any pump certifications
• Shift Time/Overtime: 40 hours a week with overtime as needed; will be placed on an on call schedule once trained
• Travel: As needed; acceptable driving record according to company guidelines; company vehicle
• Education:   High School Diploma required
• Location: USA:TX: Odessa

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan. 

Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.

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