HVAC Service Technician
W-3 Corp
Job Description
Job Description
Residential HVAC Service Technician
Position Overview
Our client is seeking an experienced Residential HVAC Service Technician to diagnose, repair, and maintain residential heating and cooling systems while delivering exceptional customer service. This role offers strong earning potential, career growth, ongoing training, and a comprehensive benefits package.
We don't just offer jobs, we build careers. Here's why you'll love being part of our team:
Sign-on Bonus
Competitive commissions and bonuses
Fully stocked warehouse and parts runners
New, clean, fully stocked service truck
Comprehensive health, dental, and vision insurance
Paid time off starting Day 1
401(k) plan with company match
Parental leave
Tool and boot allowance
Ongoing training and development opportunities
Annual performance reviews
Responsibilities
Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
Diagnose and repair malfunctioning air conditioning systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, and other HVAC equipment.
Recommend appropriate solutions and discuss repair or replacement options with customers.
Achieve a high first-time fix rate by accurately diagnosing issues and completing repairs efficiently.
Participate in the on-call rotation schedule for emergency service requests.
Remain flexible and adaptable to changing schedules and assignments.
Maintain accurate service records, work performed, and parts used within the ServiceTitan platform.
Maintain punctuality and attendance standards.
Perform additional duties as assigned.
Required Skills & Qualifications
Minimum 2 years of residential HVAC service experience.
ServiceTitan experience preferred.
Experience upselling services and recommending replacement options.
Strong customer communication and relationship-building skills.
Excellent conflict resolution and interpersonal skills.
Ability to work effectively as part of a team.
Computer proficiency and ability to use electronic devices for scheduling, invoicing, and communication.
Ability to work on ladders.
Ability to lift up to 50 pounds.
Benefits
401(k)
401(k) matching
Company truck
Dental insurance
Employee assistance program
Employee discount
Fuel card
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Tools provided
Vision insurance
Requirements
Experience:
Residential HVAC Service: 2 years (Required)
License/Certification:
EPA Certification (Required)
Work Location:
On the road
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