Senior ServiceNow Technical Consultant
NTT Data
Senior ServiceNow Technical Consultant
We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.
Key Responsibilities:
· Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM
· ITAM - Software Asset Management / Hardware Asset Management
· ITOM – Discovery, Event Management, Service Mapping
· Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
· Provide technical leadership and mentorship to junior consultants and developers.
· Customize and configure ServiceNow applications using best practices and maintain platform integrity.
· Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
· Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
· Stay current with ServiceNow releases and proactively recommend platform enhancements.
· Support pre-sales activities including solutioning, demos, and proposal development.
Required Qualifications:
· Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
· 5+ years of hands-on experience with ServiceNow platform development and administration.
· Proven track record of successful ServiceNow implementations in enterprise environments.
Certifications (Required/Preferred):
· Required:
· Junior – CSA and at least 1 CIS-(any) and CAD
· Intermediate – CSA and at least 2 CIS-(any) and CAD
· Senior – CAS and at least 3 CIS(Any) and CAD
Skills & Competencies:
· Strong understanding of ServiceNow architecture and data model.
· Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
· Experience with Agile methodologies and DevOps practices.
· Excellent communication, presentation, and stakeholder management skills.
· Ability to work independently and manage multiple priorities in a fast-paced environment.
$125k - $160k
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