AV/VTC Production Engineer

AV/VTC Production Engineer The AV/VTC Production Engineer designs, integrates, operates, maintains, and supports enterprise audiovisual (AV) and video teleconferencing (VTC) systems supporting conference rooms, executive briefing centers, training facilities, live events, and virtual/hybrid environments. The role provides hands-on technical expertise for AV/VTC systems, live event production, system integration, troubleshooting, and performance optimization while working closely with customers, IT teams, executives, and vendors. Responsibilities include but are not limited to: Design, configure, integrate, operate, and maintain enterprise AV/VTC systems and collaboration environments. Support live events, executive meetings, town halls, training sessions, webcasts, conferences, and hybrid events, including live switching, audio mixing, recording, and camera operations. Configure and support Microsoft Teams, Zoom, Cisco Webex, Poly RealPresence, and related VTC technologies. Configure and maintain DSPs, control systems, cameras, microphones, displays, video switchers, projection systems, LED displays, and other AV equipment. Develop signal-flow diagrams, equipment layouts, and AV-over-IP network configurations. Troubleshoot complex audio, video, network, codec, connectivity, interoperability, and hardware issues. Perform preventive maintenance, upgrades, system monitoring, and lifecycle replacement planning. Support video editing and post-production, including Adobe Premiere, Final Cut Pro, or comparable tools; experience with visual storytelling, motion graphics, and multimedia production is desirable. Train end users and provide technical guidance to customers and stakeholders. Coordinate with IT teams, vendors, and distributed field offices to ensure reliable AV/VTC operations. This position requires full-time on-site support. Travel may be required to support customer needs. Required Experience:

• Requires a high school diploma/GED and a minimum of ten years of experience supporting AV/VTC environments comparable to a large enterprise or government organization. Formal technical training and/or further education (AA or BS) are a plus and may be substituted for some experience requirements.
• Strong hands-on experience designing, integrating, operating, and troubleshooting enterprise AV/VTC systems.
• Experience supporting live event production, including cameras, video switching, audio mixing, recording, and webcasting.
• Experience with Microsoft Teams, Zoom, Cisco Webex, Poly RealPresence, or comparable VTC platforms.
• Strong knowledge of AV signal flow, DSPs, control systems, video switching, displays, cameras, microphones, and AV-over-IP technologies.
• Demonstrated ability to troubleshoot complex audio, video, network, connectivity, and interoperability issues.
• Experience developing system designs, signal-flow diagrams, equipment layouts, and technical documentation.
• Strong communication and customer-service skills, with experience supporting executives, customers, IT teams, and vendors.
• Ability to work onsite and support time-sensitive events and operational requirements.
• Experience supporting federal government or large distributed enterprise environments.
• Experience supporting geographically dispersed facilities or field offices.
• Experience with Blackmagic video production equipment is desired.
• Experience with Adobe Premiere, Final Cut Pro, Wondershare, motion graphics, animation, or visual storytelling is desired.
• Relevant AV, VTC, engineering, networking, or audiovisual production certifications are desired.
• Must be able to work independently and within a team in a fast-paced environment.
• Must obtain an agency public trust suitability determination prior to start date.