Phlebotomist II

Phlebotomist II

Contract (5 Months) Location: Fayetteville, GA (Onsite) Schedule: Monday – Friday, 7:30 AM – 4:00 PM

Job Summary

The Phlebotomist II (Patient Services Representative II) serves as the primary point of contact for patients and is responsible for collecting high-quality blood specimens for laboratory testing. This role requires strong phlebotomy expertise, excellent patient interaction skills, and the ability to work efficiently in a fast-paced healthcare environment. The Phlebotomist II ensures specimen integrity, maintains accurate documentation, and delivers exceptional customer service while adhering to all safety, quality, and compliance standards.

Key Responsibilities

• Perform venipuncture, capillary, pediatric, geriatric, forensic, and clinical specimen collections following established procedures.
• Verify patient identity and demographic information before specimen collection.
• Label specimens accurately and obtain patient verification signatures as required.
• Process and prepare specimens for laboratory testing while maintaining specimen integrity.
• Maintain accurate records and documentation in accordance with company and regulatory requirements.
• Provide excellent customer service and create a professional, patient-focused environment.
• Adhere to all safety, confidentiality, and quality assurance policies and procedures.
• Travel to multiple Patient Service Centers (PSCs) and physician offices as needed.
• Work independently while managing multiple priorities in a high-volume setting.
• Support organizational goals by demonstrating professionalism and leadership behaviours.

Required Qualifications

• High School Diploma or equivalent required.
• Minimum 5+ years of phlebotomy experience required.
• Strong experience with Pediatric, geriatric, and capillary collections.
• Proficiency in specimen collection, processing, and documentation.
• Excellent communication and customer service skills.
• Strong data entry and keyboarding skills.
• Ability to work independently with minimal supervision.
• Reliable transportation and a valid driver's license, if applicable.
• Flexibility to work additional hours, weekends, holidays, or at multiple locations as business needs require.

Preferred Qualifications

• Medical Assistant, Paramedic, or related medical training.
• Phlebotomy certification preferred (required in certain states where applicable).
• Previous experience in a Patient Service Center (PSC) environment.
• Customer service experience in a healthcare, retail, or service-oriented setting.