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IT Project Engineer

Charles Computer Services

It Project EngineerExceptional service, endless improvement, passionate people, and honest and forthrigh. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.Due to continued growth, we're looking to add an IT Project Engineer to our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs.Responsibilities:Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live supportParticipate in project kickoff meetings to align on scope, timelines, expectations, and risksComplete assigned tasks as outlined in client Statements of Work (SOWs)Provide post go-live support to stabilize and optimize client environmentsCollaborate with third-party vendors and co-managed teams to meet project objectivesMaintain clear and thorough documentation of systems, tools, and project processesCommunicate proactively with clients and internal teams about changes, outages, and project impactsRecord daily time entries, expenses, and work notes in ConnectWiseSend weekly client-facing project status updates and participate in check-in meetingsEngage in team discussions, project debriefs, and continuous improvement effortsTake on additional duties and responsibilities as assignedProject scope includes:Hypervisor replacements and migrations (e.g., Hyper-V, VMware)Email platform migrations to Microsoft 365Server builds, upgrades, and full environment migrationsNetwork infrastructure upgrades and complete overhaulsOffice IT build-outs for new or expanding locationsBusiness application deployments (e.g., CRM, ERP systems)

Vacancy posted 5 days ago
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