Commercial Insurance Account Assistant

Join Our Team as a Commercial Insurance Assistant! O’Neill Insurance, a culture-driven insurance agency in Wadsworth, Ohio, is is looking for a detail-driven, upbeat, and self-motivated professional to join our growing Commercial Lines team as a Commercial Insurance Assistant. In this role, you’ll partner closely with our Commercial Account Managers to help deliver a best-in-class client experience by providing exceptional administrative support and producing accurate, timely work. No prior insurance experience is required—we’ll teach you what you need to know. We also offer a hybrid in-office/remote work schedule for added flexibility. This position offers a clear path for professional growth, including potential advancement into an Account Manager role. Primary Job Responsibilities: What You’ll Do Prepare and organize insurance forms, documents, and other essential materials Keep client records up-to-date and accurate using our Agency Management System Serve as a key point of contact, communicating with clients and insurance carriers to provide information and resolve questions Assist clients with billing inquiries, claims, and other service needs Partner with Commercial Account Managers to support client retention and contribute to new business growth Preferred Knowledge, Skills, & Abilities What We’re Looking For Strong work ethic and commitment to delivering high-quality work Ability to quickly learn and adapt to new concepts, technology, and automation tools Collaborative, team-first mindset Exceptional attention to detail and accuracy Clear and professional communication skills, both written and verbal Continue building your skills with the support of our continuing education and training opportunities Compensation and Benefits Package for Full-Time Employees: Competitive Compensation Medical, Dental, Vision, Life & Disability Insurance Plan – 100% paid for Employee Paid Holiday, Vacation, and Sick Time 401(K) Plan with Employer Contribution 30 Hours Per Year to Volunteer for a Non‑Profit Organization Birthdays off Hands‑on Training 100% Paid Continuing Education and Professional Development Mon‑Fri Schedule Apply Today! First Name * Last Name * Your Email * Your Phone Number * Tell us about yourself: * Why do you want to join our team? * Your Resume * Accepted file types: doc, docx, pdf, txt, rtf, Max. file size: 300 MB. About O’Neill Insurance O’Neill Insurance is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected throughout Ohio in Wadsworth, Akron, Medina, Wooster, Cleveland and Canton. #J-18808-Ljbffr O'Neill Insurance