REGISTERED NURSE (Ambulatory Care Nurse Resource Pool - Medical Specialties)

Michigan Medicine Nursing Position

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Provide nursing care in a variety of Ambulatory Care settings with primary responsibilities in the Internal Medicine Specialty Clinics.
• Assessment of patient needs and assist with medical issues related to health concerns.
• Manage prescription refill requests and secure patient messages
• Adapts communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.
• Uses excellent listening skills to receive detailed information.
• Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion.
• Responsive to the needs of a clinic.
• Meets minimum established quality and productivity standards
• Knowledge and appropriate use of internal and external resources.
• Collaborate with providers when necessary in providing advice or determining disposition for patient.
• Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.
• Assist with patient flow as necessary and appropriate.
• Work with licensed providers to develop and carry out clinical standards of care for various patient diagnoses.
• Assist in orientation of team members as appropriate, including observation and participation of patient care activities.
• Actively participate and support performance improvement activities related to self, clinic, department, and institutional goals and objectives. Telephone management, patient and family education, assistance with procedures, and other responsibilities as assigned.
• This position could involve travel to various locations to all Michigan Medicine facilities.

Expectations

• Demonstrated ability of effective interpersonal, verbal, and written communication with internal and external customers.
• Demonstrated adaptability to changing needs and priorities on clinic, department, and institutional goals/objectives.
• Demonstrated ability to prioritize and problem solve effectively and efficiently.
• Demonstrated ability to seek constructive approaches to resolving workplace issues.
• Demonstrated willingness to support and participate in change based on unit, department, and institutional goals and objectives.
• Demonstrated critical thinking skills through use of the nursing process, excellent problem solving skills, and demonstrated ability to set priorities.
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
• Demonstrated accountability and dependability including good attendance record with punctuality and completion of work.
• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives
• Demonstrated knowledge and skills providing patient and family education and coaching related to chronic conditions
• Proficiency with typing and electronic health record documentation
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions

Required Qualifications*

• Current license to practice nursing in the State of Michigan (RN).
• Two (2) years, within the last three (3) years of RN experience caring for the patients in the adult inpatient medical/surgical units, ICU or Ambulatory Care.
• Two (2) years within the last five years as a registered nurse, caring for adults with acute or chronic conditions in an ambulatory care, GI procedural setting, or inpatient unit where GI procedures take place (ex: colonoscopy, endoscopy)
• Minimum five (5) years of nursing experience working with adult medicine patients.
• Proficiency with MiChart management and documentation in electronic health record, e.g., Epic as indicated by interviews, references, and/or performance evaluation.
• Demonstrate excellent written and verbal communication skills as evidence by resume, annual evaluations, and references[ NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position. RESUME REQUIRED (for both internal & external applicants): You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Ambulatory Care Experience with telephone triage/symptom management within the last two (2) years.
• Experience as a float RN.
• BSN
• Experience performing patient education for individuals and/or groups.

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Nursing at Michigan offers a competitive salary with excellent benefits!

• Hourly range for Registered Nurses $43.53-$67.40/ hour
• Evening Shift Differential-$3.00 / hour
• Night Shift Differential- $4.00 / hour
• Day Shift Weekend Differential- $2.90 / hour
• Evening Shift Weekend Differential- $5.90 / hour
• Night Shift Weekend Differential- $6.90 / hour
• Charge Nurse Differential- $1.00 / hour

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid Time Off Allowances
• Robust tuition and certification support programs
• Large offering of no-cost CEs and professional development for advancement

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

• 40 hours/week, 5-8 hour shifts.
• Day shift, Monday through Friday, with possibility for evenings, weekends and holidays based on clinic needs. Flexibility is required.
• Location?Ambulatory Care Nursing Resource Pool (ACNRP) Internal Medicine/Medical Specialty Focus
• All new employees will be expected to float to a designated unit(s) in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.