Shift Leader

Shift Leader - Opening or Closing Shift At Chick-fil-A, Team Leaders assist the management team in all aspects of shift management and ensure that each restaurant guest has an outstanding experience. They supervise assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager following the established procedures. Benefits Open or close starting pay $14/hour to $20/hour Flexible hours Positive work environment Health, dental and vision insurance Life insurance Meal benefit Vacation 401(k) Clothes benefit Opportunities for advancement Access to scholarships up to $25,000 per year Responsibilities Ensure that team members follow recipes, read tickets, and accurately prepare all orders. Maintain accuracy of weights and measurements for all recipe items. Maintain a pace that meets the restaurant’s speed of service guidelines. Ensure workstations are clean at all times. Ensure cashiers follow cash handling procedures and hold them accountable to policies. Monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the above tasks as needed throughout the shift. Address guest issues and consult with management on complex issues. Maintain a positive working relationship, treating all employees with respect and providing direction and feedback. Communicate employee performance and policy violations to management for appropriate handling. Strictly adhere to all company policies and procedures. Requirements Must be 18 years of age or older. Must be comfortable working in a kitchen environment. Should thrive in a fast‑paced environment. Ability to communicate effectively with guests and team members. Positive attitude and encouraging demeanor. Ability to lead a diverse team. Previous customer service experience preferred. Previous leadership experience an asset. Hard‑working, team‑oriented, friendly, honest, and possessing great customer skills. #J-18808-Ljbffr Ontario Trillium Foundation