ITCD/DOC Community Support Specialist

Job Description

Job Description

The ITCD/DOC Community Support Specialist is responsible for providing ongoing community support and case management services to clients receiving services from the Community Psychiatric Rehabilitation Program.

DUTIES

• Provide a minimum of 22 face-to-face client contacts per week.
• Complete and sign documentation or related paperwork contemporaneously with service provision (within three (3) business days) and in accordance with agency and certification standards.
• Provide ongoing assessment of client status including personal strengths, progress, problems and needs.
• Provide preparation and/or revision of a specific individualized treatment plan per client.
• Monitor client participation and progress in organized treatment programs to assure the planned provision of service according to each client's individual treatment plan.
• Promotes measurable improvement in mental/medical health outcomes.
• Communicate information about the client to all key staff who provide services to the client.
• Complete required continuing education hours as required by certification standards.
• May participate in 24-hour on-call rotation. If participating in on-call, must maintain CPR and First Aid certification.
• Intercede, with appropriate authorization, on behalf of individual clients within the community-at-large to assist the client in achieving and maintaining their community adjustment.
• Maintain contact with clients who are hospitalized, and participate in and help facilitate discharge planning.
• Provide individualized training in daily living skills (e.g. budgeting, housekeeping, cooking, personal grooming).
• Provide individualized assistance in creating a personal support system that includes work with family members, legal guardians, or significant others regarding the needs and abilities of an identified client.
• Assess and monitor clients' adjustment to community living and provide guidance and support in the development of adaptive community living skills.
• Cooperate with PSR and other agency group activities so as to incorporate the groups into the overall rehabilitative system of Community Psychiatric Rehabilitation programs.
• Compile information regarding community resources.
• Maintain client confidentiality.
• Demonstrate competency for, at minimum, the following core competencies: Incident Reporting; Progress Notes; Clinic Nurse Progress note (when assigned); Scheduling; Treatment Planning (as assigned); Quarterly Crisis Peer Review (when assigned to the crisis team); CSS Specialist Visit; Medication Administration Injections (when assigned).
• Perform related work as requested to carry out the purposes, goals and objectives of the agency.

QUALIFICATIONS A Qualified Mental Health Professional, or an individual with a bachelor's degree in a human services field (i.e., education, nursing, criminal justice, recreational therapy, social work, psychology, human development and family studies, counseling, child development, gerontology, rehabilitation counseling, sociology); ORAn Associate of Applied Science in Behavioral Health Support from an approved institution; ORAt least two years of higher education with two years of experience in psychiatric, substance abuse treatment, or developmental disabilities; or any 4-year degree with two years of experience in psychiatric, substance abuse treatment, or developmental disabilities. Experience is to have included some combination of the following:

• One-on-one, or group, services with a rehabilitation/habilitation and recovery/resiliency focus
• Taught and modeled for individuals how to cope and manage psychiatric, developmental, or substance abuse issues while encouraging the use of natural resources
• Supported efforts to find and maintain employment for individuals and/or to function appropriately in families, school and communities
• Assisted individuals with psychiatric, substance abuse or developmental disabilities to achieve the goals and objectives on their individualized or person-centered plan; ORFour years of equivalent experience with consumers and their families receiving psychiatric, substance abuse, developmental disabilities services to move towards their personal, social and vocational competency in order to live successfully in the community. Experience to have included some combination of the following:
• One-on-one, or group, services with a rehabilitation/habilitation and recovery/resiliency focus
• Taught and modeled for individuals how to cope and manage psychiatric, developmental, or substance abuse issues while encouraging the use of natural resources
• Supported efforts to find and maintain employment for individuals and/or to function appropriately in families, school and communities
• Assisted individuals with psychiatric, substance abuse or developmental disabilities to achieve the goals and objectives on their individualized or person-centered plan. Knowledge of the community and services is preferred. Valid driver's license, automobile and required liability insurance. Willingness to work flexible hours during the week and weekend. Integrity, honesty, openness, ability to cooperate, high level of initiative and self-confidence. Ability to relate to a variety of professionals and laypersons. Capacity to be empathetic and objective.

SUPERVISION

Directly responsible to the ITCD/ASAM/DOC Team Leader or ITCD/ASAM/DOC Director.

CLASSIFICATION

Non-Exempt

POSITIONS SUPERVISED

None

COMPONENT

Clinical

\nCompany Description

About North Central Missouri Mental Health Center (NCMMHC)
Since 1974, North Central Missouri Mental Health Center (NCMMHC) has provided compassionate, high-quality behavioral health and recovery services to individuals and families across the nine-county Green Hills region. Headquartered in Trenton, Missouri, NCMMHC is a CARF-accredited healthcare provider dedicated to delivering trauma-informed, client-centered care in a respectful, supportive atmosphere.

Our Mission
To deliver high-quality behavioral health services in a caring environment that respects dignity, promotes independence, and empowers every individual to reach their highest quality of life. Guided by our core commitment, "Support Today. Strength for the Future.", we offer a full continuum of care, including outpatient therapy, psychiatric services, substance use recovery support, community case management, and 24/7 crisis intervention.

Why Work With Us?
At NCMMHC, our staff is the foundation of our community impact. When you join our team, you become part of a dedicated, multidisciplinary group of professionals who value collaboration, clinical excellence, and personal growth.

Purpose-Driven Work: Make a direct, tangible impact on health outcomes and quality of life in rural Missouri communities.

Trauma-Informed Workplace: Practice within a compassionate organizational culture built on safety, dignity, and professional integrity.

Integrated Care Environment: Work alongside therapists, caseworkers, medical providers, and support staff in a team-based healthcare model.

Professional Growth: Gain diverse clinical experience across a wide range of behavioral health programs and community populations.

Whether you are an experienced mental health professional, a dedicated case manager, or a healthcare administrative specialist, NCMMHC offers a rewarding career path where your skills truly matter.

Company Description

About North Central Missouri Mental Health Center (NCMMHC)\nSince 1974, North Central Missouri Mental Health Center (NCMMHC) has provided compassionate, high-quality behavioral health and recovery services to individuals and families across the nine-county Green Hills region. Headquartered in Trenton, Missouri, NCMMHC is a CARF-accredited healthcare provider dedicated to delivering trauma-informed, client-centered care in a respectful, supportive atmosphere.\n\nOur Mission\nTo deliver high-quality behavioral health services in a caring environment that respects dignity, promotes independence, and empowers every individual to reach their highest quality of life. Guided by our core commitment, "Support Today. Strength for the Future.", we offer a full continuum of care, including outpatient therapy, psychiatric services, substance use recovery support, community case management, and 24/7 crisis intervention.\n\nWhy Work With Us?\nAt NCMMHC, our staff is the foundation of our community impact. When you join our team, you become part of a dedicated, multidisciplinary group of professionals who value collaboration, clinical excellence, and personal growth.\n\nPurpose-Driven Work: Make a direct, tangible impact on health outcomes and quality of life in rural Missouri communities.\n\nTrauma-Informed Workplace: Practice within a compassionate organizational culture built on safety, dignity, and professional integrity.\n\nIntegrated Care Environment: Work alongside therapists, caseworkers, medical providers, and support staff in a team-based healthcare model.\n\nProfessional Growth: Gain diverse clinical experience across a wide range of behavioral health programs and community populations.\n\nWhether you are an experienced mental health professional, a dedicated case manager, or a healthcare administrative specialist, NCMMHC offers a rewarding career path where your skills truly matter.