Intake Support Specialist

Job Title: Intake Support Specialist

Location: Schertz, TX (Onsite)

Industry: Healthcare

Pay range: $20–24/hour

Assignment type: Contract-to-Hire | Full-Time | Monday–Friday | 8:00 AM – 5:00 PM

Benefits: Medical, dental, vision, 401(k), and PTO

About Our Client

Our client is a growing healthcare organization that partners with insurance companies to support the review and processing of medical cases. They offer a collaborative work environment, opportunities for growth, and a strong commitment to employee development. We are looking for candidates who can start Monday, November 30.

Job Description

Our client is seeking detail-oriented Intake Support Specialists to join their growing team. This role is responsible for receiving, reviewing, and processing incoming case information while ensuring accuracy, meeting deadlines, and supporting efficient workflow operations.

This is an excellent opportunity for candidates with strong administrative, clerical, or healthcare support experience who enjoy working in a structured, fast-paced environment.

Key Responsibilities

• Review and process incoming case documentation with a high level of accuracy
• Enter and verify information across multiple systems
• Organize and prioritize work to meet daily deadlines
• Maintain accurate records while following established procedures
• Communicate professionally with internal teams as needed
• Ensure confidentiality and compliance with company policies

Qualifications

• 2+ years of administrative, clerical, or office support experience
• Strong data entry skills (40+ WPM preferred)
• Proficiency with Microsoft Office, including Excel
• Comfortable working with multiple computer monitors
• Excellent attention to detail and organizational skills
• Ability to manage deadlines in a fast-paced environment
• Strong communication and problem-solving skills
• Healthcare or insurance experience is a plus, but not required

Additional Details

• Schedule: Monday–Friday, 8:00 AM – 5:00 PM
• Location: Fully onsite in Schertz, TX
• Pay: $20–24/hour
• Employment Type: Contract-to-Hire
• CMS clearance is required as part of the onboarding process.

What We're Looking For

Successful candidates are dependable, professional, and communicate openly with their team. Attendance and schedule adherence are extremely important in this role. Employees should be comfortable working in a structured office environment with limited personal phone use during working hours.

Perks

• Competitive pay
• Medical, dental, vision, 401(k), and PTO
• Growing organization with strong internal promotion opportunities
• Comprehensive training provided
• Modern office with sit/stand desks
• On-site employee gym
• Employee appreciation events and holiday celebrations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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