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Service Desk Team Lead - Drive Performance & Support

Monogram Health

Monogram Health is seeking a Service Desk Team Lead to oversee daily operations, ensuring timely and effective resolution of technical issues while delivering exceptional customer support. The role combines leadership, process management, and hands-on expertise to drive service excellence and continuous improvement. You will supervise and mentor a team of technicians, manage scheduling and workload, and conduct performance evaluations. #J-18808-Ljbffr Monogram Health

Vacancy posted 4 days ago
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  • Monogram Health is seeking a Service Desk Team Lead to oversee daily operations, mentor a team of technicians, and ensure timely resolution of incidents. You will manage scheduling, monitor SLAs, and serve as the primary escalation point for complex problems while collaborating... 

    Monogram Health Inc

    Tempe, AZ
    2 days ago

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