Direct Support Professional
Independent Case Management
Description
Primary Duties and Responsibilities
- Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
- Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
- Help customer achieve agreed-upon goals to improve quality of life and integration into the community
- Provide written daily updates of each shift’s activities using an online platform
- Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
- Perform other duties as assigned
- Quality decision making
- Effective communication
- Superior problem solving
- Interpersonal effectiveness
- Receptive to feedback
- Positive work ethic
General Requirements for All ICM Employees
- Understands and endorses ICM’s mission and vision
- Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
- Understands and complies with all HIPAA regulations
- Maintains a clean and orderly work environment
- Must have a high school diploma or equivalent (some positions require additional education)
- Maintains prompt and regular attendance
Qualifications
Education
Required
High School or better.
Experience
Required
Must be 18 years of age or older
At least one year of relevant supervised work experience with public health, human services or other community service agency
OR two years of verifiable successful history working with persons with developmental disabilities.
Licenses & Certifications
Required
Valid AR Driver's License
Valid Auto Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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