Assistant Catering Specialist
Fogo de Chão
At Fogo de Chão we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team our guests and our communities. We believe better futures start when we bring our best to the table every day to feed a Purposeful Future starting with our team members. We feed our teams with fulfilling job opportunities making space around the table so everyone feels welcome. At Fogo well provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork integrity excellence humility and Deixa Comigo (weve got you!) are more than just words; theyre how we do things every day.
The Assistant Catering Specialist is responsible for facilitating all Catering related activities including order preparation order delivery and order set-up at delivery location all while preserving and sharing the festive hospitable and gracious spirit of Southern Brazilian traditions.
Specific Job Prerequisites:
Must be pleasant in dealing with guests and fellow team members
Must be physically capable of performing basic duties
Must be able to endure prolonged walking and standing
Must have 2 years of experience in a Restaurant/Retail/Hospitality Customer Service position
Must be knowledgeable of Fogos menu and mission
Must have the ability to frequently lift and/or move up to 30 pounds
Must be able to physically drive a vehicle
Must have a valid drivers license and current auto insurance
Must have the ability to use personal vehicle for deliveries and offsite events
Assistant Catering Specialist Responsibilities:
Verify all components of complete catering order prior to embarking on delivery to guest location.
Proper uniform and personal hygiene are mandatory.
Provide a hospitable experience throughout the catering/delivery process especially while at site location.
Execute all deliveries with the highest standard of organization and accuracy.
Drop off and/or set up food according to the standard set forth by the company.
Anticipate and prevent potential service or product breakdowns.
Communicate with each delivery guest the expected time of arrival.
Escalate Guest and Team questions concerns issues directly to management immediately.
Be knowledgeable of all menu items their contents and preparation methods.
Be prepared to answer any guest questions in a direct concise way.
Communicate with Catering Specialist about all delivery and order details to ensure perfect execution upon delivery.
Stay informed about all company marketing and promotional activities.
Converse with guests at delivery location about the catering delivery program and communicate any leads to Catering Specialist.
Be attentive to any object condition or substance that might cause injury to a guest or co-worker.
Adhere to all Fogo safety rules and guidelines.
Perform all reasonable tasks assigned by management.
Medical Dental and Vision insurance are available for full-time hourly Team Members on the first of the month following 60 days of employment. Additionally company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness Hospital Indemnity Accident Coverage Permanent Life and Pet Insurance.
Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan in addition to Dental Vision Short-Term Disability and Life Insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally Part-Time Team Members are offered enrollment in voluntary benefits including Pet Insurance Legal and ID Protection.
Fogo de Chão is an Equal Opportunity & E Verify EmployerFogo de Chão provides reasonable accommodations to qualified applicants. If you need assistance or an accommodation during the application or interview process please contact Human Resources at
Required Experience:
IC
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