Assistant Director, Residency Program - Department of Emergency Medicine

The Assistant Director, Residency Program will join our close-knit team providing leadership and oversight for the operational, financial, accreditation, educational, and administrative activities of the emergency medicine residency program. This is an opportunity to play a crucial role in facilitating a complex, rigorous program to train new physicians to practice emergency medicine.

The Assistant Director serves as the senior administrative leader for the emergency medicine residency program. They will oversee a team of Program Coordinators and will partner with the Program Director, Assistant/Associate Program Directors, System Education Program Administrator, Department Leadership, and institutional stakeholders to ensure regulatory compliance, operational excellence, effective resource utilization, and achievement of strategic objectives. The Assistant Director develops departmental GME operational strategy, leads administrative teams, and establishes standards supporting the educational mission.

The position involves responsibilities which are cyclical over the year in their intensity. As such, team members are expected to exhibit flexibility to support each other as needs change over time. We also value suggestions and innovations for making our large, complex system more efficient, organized, and effective in supporting and communicating with trainees. As all of the programs train dedicated young physicians at critical developmental stages in their careers and lives, a desire to build supportive connections with them is also appreciated.

Responsibilities

Program Management

• Directs operational, accreditation, educational, and administrative activities for the emergency medicine residency program.
• Serves as the senior departmental administrative resource regarding the emergency medicine residency operations, accreditation, compliance, and program administration.
• Develops operational goals, performance measures, and strategic initiatives supporting program effectiveness and educational excellence.
• Develops and manages educational budgets, staffing plans, resource allocation strategies, and operational improvement initiatives supporting program goals.
• Evaluates operational, educational, accreditation, and financial outcomes and develops recommendations to improve program effectiveness and efficiency.
• Serves as the primary administrative liaison between Program Directors, Department Leadership, institutional committees, and Graduate Medical Education leadership and represents the department on institutional initiatives and workgroups.

Program Compliance with ACGME Accreditation and Other External Agencies

• Compiles, updates, and submits reports to ACGME, EUFAC, and other external agencies and professional organizations.
• Provides oversight of accreditation activities including Annual Program Evaluation (APE), Program Evaluation Committee (PEC), Clinical Competency Committee (CCC), WebADS reporting, Program Letters of Agreement (PLA), accreditation readiness, and continuous quality improvement initiatives.
• Utilizes RMS data, analytics, resident complement information, participating site reporting, and operational metrics to support accreditation readiness, workforce planning, Centers for Medicare and Medicaid Services (CMS) cost reporting, and continuous improvement initiatives.
• Collaborates with Program Directors and faculty leadership to support accreditation compliance, action plan implementation, reporting activities, and program improvement efforts.
• Oversees educational administration activities including curriculum management, evaluation systems, milestone reporting, scholarly activity tracking, educational outcomes assessment, and Residency Management System utilization.
• Supports the development of the residency program’s academic and clinical requirements to ensure accreditation standards are maintained.
• Oversees maintenance of records related to all of the above.

Resident Recruitment and Onboarding

• Oversees trainee lifecycle management activities including recruitment, onboarding, credentialing, licensure, immigration support, compliance, and graduation processes.
• Oversees the development and planning of all aspects of the resident interview process including managing Rescas, scheduling interview dates, corresponding with potential applicants, confirming meetings and appointments and ensuring applicant credentials are in compliance with current guidelines.
• Provides departmental oversight for NRMP, onboarding, recruitment operations, and related graduate medical education technologies.

Credentialing, Appointments, Reappointments

• Oversees processes for the house staff onboarding credentialing and reappointment credentialing.
• Collaborates with program coordinators, GME Office, and other staff members to support compliance.

Staff Management

• Provides direct supervision, mentoring, coaching, and performance management for the residency program coordinators and administrative staff.

• Leads workforce planning, employee engagement, succession planning, staff development, and implementation of departmental best practices related to residency administration.

Qualifications

• Bachelor's degree required. Master's degree in Healthcare Administration, Public Administration, Business Administration, Public Health, Higher Education Administration, or related field preferred.

Experience Requirements

• Five (5) or more years of progressively responsible experience in graduate medical education administration, healthcare administration, academic administration, or related field. Significant leadership experience preferred.

Licensing and Certification Requirements (if applicable)

• TAGME (Training Administrators of Graduate Medical Education) certification preferred.

Computer Skills

Advanced proficiency with MS Office Suite and graduate medical education technologies including Residency Management Systems (New Innovations), Thalamus, ERAS, Rescas, WebADS, reporting tools, analytics platforms, and related educational technologies

General Skills and Competencies

• Leadership and team development
• Strategic planning and execution
• Accreditation and compliance expertise
• Budget management and resource allocation
• Workforce planning and succession planning
• Organizational development and employee engagement
• Strong communication and presentation skills
• Change management and process improvement expertise
• Data-driven decision making
• Ability to influence organizational decision-making and build collaborative relationships

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $78,884.00 - $118,326.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 870 - Emergency Medicine - ISM, Icahn School of Medicine

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.