Guest Service Representative

Job Details Open Date: 5/5/2025 Division: Holiday Inn Express KC North Category: Room Department Position: Guest Service Representative Employment Type: Full-Time and/or Part-Time Exempt Status: Non-Exempt Responsibilities Enter workplace at scheduled time in uniform and properly clock in. Ensure prescribed amount of cash is on hand by counting and recording count. Ensure telephone service meets company standards; telephone answered within three rings, using proper script; transfer calls properly, perform wake‑up calls, take messages politely and never give out a room number. Properly check in and out guests. Properly handle reservations. Ensure property management computer procedures are correctly implemented. Properly answer guests’ questions for directions or other needs. Assist with laundry needing completion: fold linen, dry linen and wash linen as needed. Assist with cleanliness of lobby, corridors and elevator. Additional duties may be added as needed. Benefits Shift: Various Shifts Equal Employment Opportunity We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Status This position is currently accepting applications. #J-18808-Ljbffr Holiday Inn Express KC North