PUBLIC HEALTH SERVICES MANAGER B-SES

Public Health Services Manager B-SESThis position serves as the PUBLIC HEALTH SERVICES MANAGER B-SES and works under the general supervision of the HEALTH SERVICES MANAGER B-SES. This position is responsible for supervision, management and oversight of the Daytona Beach Dental Office for the Florida Department of Health in Volusia County. This position requires vision, systematic thinking and independent judgment. This position is responsible for communicating with, motivating, training and evaluating employees, planning and directing their work and recommending disciplinary actions when necessary. The incumbent will take part in the interviewing and hiring process for clerical staff, dental assistants and dental hygienists and will be responsible for general business operations at the Daytona Beach Dental Clinic. When necessary the incumbent will intervene with disruptive clients. The incumbent will also serve as a general information resource and ambassador to all. This position may require traveling between dental offices. This will involve frequent interactions with the community, clients, provider staff, etc.This individual is responsible for the supervision of staff including appraisals, planning and directing their work, approving leave, having the authority for hiring, and taking disciplinary action or effectively recommending such actions.Duties Include:Management and supervision of clerical staff, dental assistants and dental hygienists at the Daytona Beach Dental clinic.Coordination and planning of work, training and activities of the dental staff.Responsibility for changes to personnel assignments and job descriptions as needed.Ensuring compliance with state standards (activity reporting, supply accountability and patient confidentiality).Serving as back up for West Volusia Hospital Authority (WVHA) contract with DOH-Volusia.Ensuring deliverables are met, monitoring expenses, completing all required reporting, and representing the agency at WVHA meetings.Responsible for scheduling and clinic operations management for the Daytona Beach Dental Clinic.Assisting Dental Program Manager with administrative duties as assigned.Proficient in all Eaglesoft functions.Monitoring maintenance duties of staff assuring that maintenance schedules are followed.Review operations to determine if resources are being properly utilized.Ensuring adherence to federal, state, and local laws, rules and regulations.Responsible for ordering and scheduling of equipment maintenance for the Daytona Beach Dental Clinic.Acts as liaison between internal and external customers.Leads and provides technical guidance, manages plans. organizes, coordinates, and evaluates staff in completion of all clinical functions to include: client education; dental clinic operations; medical records and clinic flow.Motivates employees to improve the quality and quantity of work performed.Communicates on a regular basis with staff individually and in staff meetings.Sets SMART Expectations and conducts Performance Evaluations as required for direct reports.Assures staff are trained and perform duties in compliance with government and agency rules, regulations, policies and procedures.Maintains and monitors leave requests and records of direct reports.Analyzes, reviews and approves EARS and timesheets for direct reports.Establishes, implements and reviews changes to clinical super-bills.Stays abreast of all Managed Care guidelines in order to maximize revenue opportunities.Conducts billing activities as needed.Oversees billing staff for Daytona Beach Dental clinic.Serves as back up for creating and processing Dentist Pay Sheets.May represent DOH-Volusia at community meetings, boards, and associations.Networks with and facilitates partnerships and collaboration with local health providers, schools, community agencies, businesses, and consumer groups.Attends essential training sessions and conference calls.Information Custodian: Ensures that dental data set(s) or area under his/her responsibility are available to those who need to know; protects the integrity of assigned dental data set(s) and assists the security coordinator as needed to comply with policies and procedures as well as the responsibilities described in DOHP 50-10 Information Security and Privacy Policy 3, areas of responsibilities for Information Custodian.Miscellaneous functions: Attends and participates in staff development activities, such as team/staff meetings and in-service training/continuing education. Travels to other DOH-Volusia sites as needed. Completes timesheet, EARS, and mandatory training in a timely and accurate manner. Performs other related duties, including Emergency dutyRequired Knowledge, Skills, and Abilities:Ability to effectively direct Dental program operations including management of budget related activities.Ability to supervise and direct employees.Ability to effectively collaborate with DOH Dental Program Office and community partners.Ability to lead, mentor and develop staff.Qualifications:Must be willing to physically come in the office to perform the duties & responsibilities of the positions.Must have current authorization to work in the United States without employer sponsorship.Must be willing and able to travel to outlying clinic or community sites in Volusia County utilizing your own vehicle if needed (mileage will be provided in accordance with agency policy).Must have at least five years of clinical experience working in a Dental clinic or community setting.Preferred - Minimum of two years of supervisory experience in Dental program.