Senior Network Engineer
The Maven Group Co
Sr. Network EngineerLocation(s): Herndon, VA or Cape Canaveral, FLResponsibilities:Design, implement, and support Cisco Unified Communications infrastructure, including VoIP, IP telephony, voice, video, and mobility solutions across enterprise and multi-site environments.Administer, monitor, troubleshoot, and optimize Cisco Call Manager (CUCM), IP phones, voicemail systems, and related telecommunications platforms.Lead software upgrades, deployments, and enhancements for Cisco Unified Communications products while ensuring system performance and reliability.Analyze call flows and call detail records (CDRs) to identify, troubleshoot, and resolve complex voice and network issues.Provide technical support to end users and IT teams, coordinate with stakeholders and vendors, and independently resolve escalated issues.Skills:5+ years of experience administering and supporting Cisco telecommunications/Unified Communications systems.Active TS/SCI clearance required.Experience designing and deploying Cisco voice solutions in multi-site environments.Strong troubleshooting, customer support, and problem-resolution skills.
Vacancy posted 3 days ago
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