Director of AI-Driven Contact Center Operations
Brio Water
Brio Water Technology in Glendale, CA is seeking a Director of Contact Center Operations to lead the team that converts inbound interest into booked in-home consultations across brands. You will own the end-to-end path from first contact to appointment, drive AI-driven improvements, and build a nationwide, multi-brand contact center while partnering with Sales, Marketing, and Technology. This hybrid role is based in Glendale with national travel as needed. #J-18808-Ljbffr Brio Water
- ...service work — where rules, people, and AI collaborate to get complex operations done reliably at scale. Our... ...APIs, understand webhooks and event‑driven integrations, inspect code when... ...experience in customer service operations, contact‑center technology, or other high‑volume...OperationsLocal areaRemote work
- ...Fabre Pharmaceuticals Inc. seeks a Dir/Sr. Director of Business Intelligence and Analytics to... ...build the BI/Analytics function for US operations. You will partner with the US Commercial... ...experience, forecasting, and leveraging AI to drive business impact, with a strong...OperationsRemote job
- Coca-Cola is seeking a Director of Digital Operations in Atlanta to lead a flagship MarTech product line, from concept to delivery, in collaboration... ...product, data, and marketing stakeholders. The role focuses on AI-native engineering, platform reliability, and cost...Operations
- Clover Health is seeking a Director, AI-Enabled Fraud Prevention & Investigations to join our Legal department as a senior contributor.... ...tools to accelerate detection across our Medicare Advantage operations. You will develop investigatory processes, own investigations...OperationsRemote work
- ...escalation point for complex employee relations. You'll partner with ELT and business leaders to implement performance management, talent development, compliance, and policy programs, while leveraging AI tools to raise our People function’s impact. #J-18808-Ljbffr DeepgramOperationsRemote job
- /Director, AI-Enabled Fraud Prevention & InvestigationsCHRemoteUnited StatesLegal & CompliancePosted... ...integrity, provider relations, revenue operations, and SIU teams to gather information,... ...at Clover are passionate and mission-driven individuals with diverse areas of...OperationsWork at officeRemote workFlexible hours
- Director of AI & Automation By the Sea Resorts Panama City Beach, FL Full-Time Position Overview... ...deployment. By the Sea Resorts operates a diverse portfolio of hotels, restaurants... ...hotel teams, front‑line employees, call centers, plant managers, and other operators to...OperationsFull time
- ...development practices, AI for tech adoption, FinOps... ...you will contribute to operational plans, risk management... ..., and implement data-driven optimizations to enhance... ...as the primary point of contact for inbound... ...site health and wellness centers, a retirement savings plan...OperationsWork at office
- Clover Health is seeking a Director, AI-Enabled Fraud Prevention & Investigations to lead AI-driven investigations within its Legal department. The role blends hands-on provider fraud investigations with building AI-powered tooling to streamline processes, using data from...Remote job
$75k - $85k
...Commonpoint is a community-centered nonprofit dedicated to... ...is hiring an Director, IT a strategic Director... ...authority for an organization operating at $100M scale across 9... ...on the evolving AI landscape, regulatory environment... ...Board. Utilize data-driven decision-making to...OperationsSeasonal workWork at officeRemote workFlexible hoursAfternoon shift- ...design, build, testing, rollout, operational readiness and stabilisation . Develop... ...involving APIs, event-driven integrations, distributed systems... ...delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of...OperationsFlexible hours
- ...delivery practices, and data-driven insights, you will enable iterative... ...at scale, strengthen operational excellence, and ensure solutions... ...recommendations. Champion AI fluency, automation, and responsible... ..., on-site health and wellness centers, a retirement savings plan,...Operations
- ...dynamic impact across global operations.As a Principal Technical Program... ...mesh.Champion the adoption of AI/ML tools and apply them to CoS... ..., on-site health and wellness centers, a retirement savings plan,... ...Technology team relies on smart, driven people like you to develop...OperationsWork at officeShift work
- ...modern architecture, exceptional UX, and AI-powered workflows that reduce busywork and... ...more efficient, more patient-friendly operations. This is a rare opportunity to join a small... ...vs microservices , tenancy models, event-driven workflows, database design, reliability patterns...OperationsContract work
$151.2k - $204.6k
...keeping the customer at the center of everything you do.... ..., marketing, and operations to deliver products on... ...leveraging generative AI capabilities where appropriate... ...including ai-driven experiences to push the... ...in isn't listed, please contact your Recruiting Partner...OperationsFlexible hoursDay shift$140k - $160k
...SailThru (email and newsletter operations), and Stripe (payments and... ...ship improvements yourself Use AI as a core tool: Leverage Anthropics... ..., media company, or content-driven business. Familiarity with... ...it is also a function of their contacts. If the job is an analyst, analytical...OperationsWork at officeShift work- ...Executive Director As an Executive Director on Chief Technology Office... ...workstreams end-to-end, operate with strong autonomy, and influence... ...through clear, data-driven insights. You will help translate... ...personally building and operating AI-enabled solutions to increase...OperationsWork at officeShift work
- ...disruption. Electricity demand is skyrocketing, driven by AI factories, electric vehicles, and... ...power infrastructure systems for Data Centers, EV charging platforms, and future... ...degree in Engineering, Computer Science, Operations, Supply Chain, or a related technical discipline...OperationsTemporary workInternshipLocal areaShift work
$136.5k - $275k
...stakeholder engagement across business, operations, and technology teams. ~ Strong platform... ...microservices, service-oriented architectures, event-driven systems, API-first platforms, resilient... ...workloads. ~ Practical exposure to AI and GenAI, including enterprise workflow...OperationsFull timeFlexible hours$110k - $170k
...Public Sector customers with cloud adoption, operational planning, technical issue resolution, and... ...Infrastructure Engineer III) on the AI & Engineering team, you will be responsible... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***....OperationsLocal areaRemote work- ...contribute to the development of operational plans and risk management... ...Financial Support & Due Diligence, AI Amplification & Enablement.Job... ..., and implements data-driven optimizations to enhance efficiency... ..., on-site health and wellness centers, a retirement savings plan, backup...Operations
$153k - $297k
Associate Director, Cyber Architecture & Engineering Known for being... ...industries. Our growth is driven by delivering real results for... ...implementation of and lead the day-to-day operational responsibilities of a... ...(Azure, AWS, GCP), including AI-enabled and agentic AI...OperationsH1bLocal area- ...Director Customer Care, Operational Excellence Who We Are The Farmer’s Dog was born from... ...our customers by answering contacts in real-time, while being... ...process as we look to leverage AI technology to improve... ...Management Teams Contact center workforce management experience...OperationsTemporary workWork at officeLocal areaFlexible hoursWeekend work
- ...scientific discovery to powering AI and the technologies people... ...career. The Role AMD’s Data Center Platform Engineering Group (DPEG... .... The ideal candidate will operate as a system‑level leader and integrator... ..., communication, and data‑driven decision making. Experience...Operations
- ...Oportun (Nasdaq: OPRT) is a mission-driven financial services company... ..., fostering innovation, operational excellence, and predictable execution... ...services. You've used AI tools (ChatGPT, Copilot, or similar... ...FBI's Internet Crime Complaint Center (IC3). Voluntary Self-...OperationsRemote jobFor contractorsFlexible hours
- ...platform powered by advanced technology, operational excellence, and a relentless commitment to... .... It means becoming part of a mission-driven organization that’s transforming healthcare... ...functional teams to achieve outcomes. Leverages AI as a force multiplier to accelerate speed...OperationsFor contractorsWork at officeShift work
$130.9k - $268.7k
...Role Overview: As an Associate Director, Applied AI Engineering, you will set... ...including spec- and context-driven development, evaluations, AI... ...discovery to production to operations with full automation and quality... ...to the Global Call Center (GCC) at ****@*****.***...OperationsWork at officeLocal area$150k - $200k
...advanced chemistry, natural minerals, and AI, we’ve developed and are deploying a... ...help wastewater treatment facilities and operators: Stabilize pH & alkalinity 24/7 Eliminate... ...at target accounts — utility directors, chief engineers, operations leads — particularly...OperationsFull timeWork at officeRemote workFlexible hours$156k - $221k
...Haven Demo’s 2025 success made Vast the only operational commercial space station company to fly... ...are made Identify opportunities to apply AI, automation, and emerging technologies to... ...Gateway, S3, databases, queues, event-driven architectures, or similar services Experience...OperationsPermanent employmentFull timeTemporary workWeekend work$158k - $197.9k
...Summary The Associate Director is a hands-on technical... ...and implements applied AI and generative AI capabilities... ...establishes metadata-driven mapping specifications... ...cleaning status, and operational metrics Builds... ...Accommodation Request Form or contact us at talentacquisition...OperationsWork at officeLocal areaRemote workNight shift
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